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Order Not Processing

In a continued effort to protect Prüvers worldwide, we have collaborated with our banking partners to make changes to the tools Prüvit uses to prevent and eliminate fraud. These changes are not likely to affect the average Prüver, however users who process many transactions from the same computer, or on the same cards, may be affected.

If you find you are unable to process a payment, please email fraudprevention@pruvithq.com with the following information: 

          • The response you received - Please attach a screenshot or type out what you see including any error codes
          • The card number you are using to complete a purchase
          • The number of transactions being sent from your device
          • Full name associated with your account
          • Prüvit username
          • Products names and amounts you are ordering. 

Please note that you cannot email for another individual. Any reported error codes must apply to your attempted purchase.

Prüvit takes the privacy and security of our promoters and customers very seriously. Prüvit will prosecute anyone participating in fraudulent activities to the fullest extent of the law.

 

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