Due to high volume, shipping carriers recycle tracking numbers from time to time. This can result in your tracking information showing “delivered” when it has not. In these situations, before contacting Prüvit Support, please reference the date and address on the tracking information (dates often show 18+ months old). If they do not match your correct information, please allow 24-48 hours for your tracking information to update when your order ships.
If your tracking information has not updated after 48 hours please contact Prüvit Support at firstname.lastname@example.org.