Forgot password

Follow these steps to reset your password: 

  1. Go to
  2. Click "Trouble logging in?" 
  3. Enter the mobile phone number associated with your account (this will prompt an automatic text message and email)
  4. The automatic text message and email sent to you to reset your password will contain your existing username and a link to reset password
  5. Click the provided link in your text message or email
  6. Enter a new password
  7. Retype same new password again to confirm
  8. Click continue to save
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