INTRODUCTION

1.1 Mutual Commitment Statement

Pruvit Ventures, Inc. (hereinafter referred to as “Pruvit” and “Company”) strives to develop a long-term and mutually rewarding relationship with its Affiliates.

In the spirit of mutual respect and understanding, Pruvit is committed to:

Providing prompt, professional, and courteous service to its Promoters, Affiliates, and Customers;
Providing the highest quality of products, at fair and reasonable prices;
Exchanging or refunding the purchase price of any product, service, or membership as provided in Pruvit’s return policies;
Deliver orders promptly and accurately;
Paying accurate and timely commissions;
Expediting orders if an error or unreasonable delay occurs;
Rolling out new products and programs with Affiliate's input and planning;
Implementing changes to the Compensation Plan or this Statement of Policies and Procedures (the “Policies and Procedures”) with input from Affiliates and/or (Note: such changes will be effective thirty (30) days after the date any such changes are published by Pruvit);
Supporting, protecting, and defending the integrity of the Pruvit business opportunity;
Offering Affiliates an opportunity to grow with Pruvit with such growth guided by the principles of servant leadership

In return, Pruvit expects that its Affiliates will:

Conduct themselves in a professional, honest, and considerate manner;
Present Pruvit corporate and product information in an accurate and professional manner;
Present the Compensation Plan and return and exchange policies contained herein in a complete and accurate manner;
Not make exaggerated income or product claims;
Not engage in cross-line recruiting, unhealthy competition, or unethical business practices;
Support, protect, and defend the integrity of the Pruvit business opportunity.

Therefore, we would like to ask you to read the following Ethical Rules as well as our General Terms & Conditions very carefully, to make them your daily guiding principle for the performance of your activities.

1.2 Code of Ethics

Pruvit desires to provide its independent Affiliates with the best products and services and Compensation Plan in the industry. Accordingly, Pruvit values constructive criticism and encourages the submission of written comments addressed to Pruvit’s Compliance Department.
Affiliate’s negative and disparaging comments about Pruvit, its products, these Policies, or Compensation Plan, made to Pruvit, or to the field or at any Pruvit meeting and/or event, or disruptive behavior at any meeting and/or event, serve no purpose other than to dampen the enthusiasm of other Promoters, Affiliates, and Customers. Pruvit Affiliates must not belittle Pruvit, fellow Pruvit Promoters or Affiliates, Pruvit products or services, the Compensation Plan, or any and all Pruvit directors, officers, or employees, product suppliers, or agents. Such conduct represents a material breach of these Policies and Procedures and may result in suspension or termination of the offending Affiliate’s Account.
Pruvit endorses the following code of ethics:

A Pruvit Affiliate must show fairness, tolerance, and respect to all people associated with Pruvit, regardless of race, gender, social class, or religion, thereby fostering a “positive atmosphere” of teamwork, good morale, and community spirit.
An Affiliate shall strive to resolve business disputes, including conflicts or disagreements with Upline and/or downline Organization Affiliates with tact, sensitivity, and goodwill; and taking care not to create additional conflict.
Pruvit Affiliates must be honest, responsible, professional, and conduct themselves with integrity.
Pruvit Affiliates shall not make disparaging statements about Pruvit, other Affiliates or Promoters, Pruvit employees, product suppliers or agents, products, services, sales and marketing campaigns, or the Compensation Plan.
Pruvit Affiliates shall not make statements that unreasonably offend, mislead, or coerce others.

Pruvit may take appropriate action against an Affiliate if it determines, in its sole discretion, that an Affiliate’s conduct is detrimental, disruptive, or injurious to Pruvit or to other Promoters or Affiliates.

1.3 The Affiliate Agreement

Throughout these Policies & Procedures, when the terms “Affiliate Agreement” and/or “Agreement” are used, it collectively refers to the most current version of the following along with any addendums or exhibits thereto:

Pruvit Policies and Procedures; and
Pruvit Compensation Plan.

It is the responsibility of the Sponsoring Affiliate to provide the most current version of these Policies and Procedures (available on the Pruvit website), the Income Disclosure Statement, the Compensation Plan, and any and all social media guidelines or any other guidelines which may be implemented from time to time and any amendments thereto to their downline Affiliates and prospects. The Income Disclosure Statement is attached hereto as Addendum 2 and is incorporated herein by reference for all purposes.

1.4 Amendments to the Affiliate Agreement

Because Federal, state, and local laws, as well as the business environment, periodically change, Pruvit reserves the right to amend the Agreement as well as the ‘Pruvit Product Price List’ (attached here to as Addendum 1 and incorporated herein by reference) in its sole and absolute discretion. Notification of any such amendments shall appear in official Pruvit materials, Pruvit’s website, social media outlets, and/or Affliliates’’ back offices.
Any amendment to the Agreement shall be effective thirty (30) days following notice by one of the following methods:

Posting on the official Pruvit website;
Electronic mail (e-mail); or
Any Pruvit communication channels or social media outlets (i.e., Facebook, Instagram, Twitter, and/or Pruvit Pulse App).

Amendments to the Affiliate Agreement shall not apply retroactively.

BASIC PRINCIPLES

2.1 Becoming A Pruvit Affiliate

A Pruvit Affiliate is an independent contractor. A Pruvit Affiliate is not a franchisee, joint venture Partner, business Partner, employee, or agent of Pruvit, and a Pruvit Affiliate is prohibited from stating or implying, whether orally or in writing, otherwise. A Pruvit Affiliate has no authority to bind Pruvit to any obligation. Pruvit is not responsible for payment or co-payment of any employee benefits. A Pruvit Affiliate is responsible for liability, health, disability, and workmen’s compensation insurance. A Pruvit Affiliate is responsible for their own managerial decisions and expenditures including all estimated income and self-employment taxes. A Pruvit Affiliate sets their own hours and determines how to conduct their Affiliate business, subject to the AffiliateAgreement and any other guidelines that may be implemented from time to time.

To become an Affiliate, an applicant must:

Be of the age of majority (not a minor) in his or her state of residence;
Reside or have a valid address in a state, country, or territory in which Pruvit is licensed to operate;
Have a valid taxpayer identification number (i.e. Social Security Number or Federal Tax-ID (EIN);
Enter a verified mobile phone number, which is not in use or associated with any other Pruvit Account. This will be verified through a verification code sent to the applicant’s mobile phone number.
Acknowledge and agree to all communication sent by Pruvit, (including but not limited to emails, texts, broadcasts, letters, etc.) with choice to "opt-out" of these communications.

2.2 New Affiliate Enrollment

A potential new Affiliate may self-enroll on any Sponsor’s website, subject to acceptance by Pruvit of the applicant’s online enrollment confirming the applicant has agreed to all terms and conditions of the Affiliate Agreement.
Electronically submitted and/or signed documents, including, but not limited to, online submissions, automated credit card processing authorization documents, and the Affiliate Agreement, are legally binding contracts which must not be altered, tampered with, or changed in any manner after they have been signed and/or submitted. False or misleading information, forged signatures, or alterations to any document, including business registration forms, may lead to sanctions, up to and including involuntary termination of the offending Affiliate’s Account.
An applicant enrolling with Pruvit must identify a Sponsor in the online enrollment process. If the applicant later enrolls and identifies a different Sponsor, Pruvit will not accept the later enrollment. Pruvit reserves the right, at its sole discretion, to make the final decision with respect to any disputes regarding Affiliate enrollments, Sponsors, and Placements.

PRUVIT’S AFFILIATE RESPONSIBILITIES

3.1 Correct Address

It is the responsibility of the Affiliate or Customer to make sure Pruvit has the correct shipping address before any orders are shipped.
An Affiliate and/or Customer will need to allow up to seventy-two (72) hours for processing after a notice of address change has been received by Pruvit’s Support Team.

3.2 Use of Sales Aids

To promote Pruvit products and the Pruvit business opportunity, Affiliates are encouraged to use the sales aids and support materials produced or expressly authorized by Pruvit. Affiliates may use and publish marketing materials they design only after such materials have been approved by Pruvit. An Affiliate’s unauthorized use of sales aids or promotional materials, including but not limited to internet advertising and social media marketing on Facebook, Instagram, and the like, is a violation of these Policies and Procedures. Additionally, publishing marketing materials that violate statutes or regulatory laws governing how Pruvit’s products or business opportunity may be marketed is a violation of these Policies and Procedures and may result in immediate termination of the publisher’s Pruvit Account. Any such violations could jeopardize the Pruvit opportunity for all Affiliates. Accordingly, Affiliates must submit via email all sales aids, promotional materials, advertisements, websites, training material, and flyers, along with any other literature to Pruvit’s Compliance Department for approval prior to use at compliance@pruvithq.com. Unless the Affiliate receives written approval to use the submitted material(s), the request shall be deemed denied. All Affiliates shall safeguard and promote the good reputation of Pruvit and its products. The marketing and promotion of Pruvit, the Pruvit business opportunity, the Compensation Plan, and Pruvit products and services shall be consistent with the public interest and must avoid all discourteous, deceptive, misleading, unethical, or immoral conduct or practices.

3.3 Sponsorship

The Sponsor is the person who introduces a Promoter, Affiliate, or Customer to Pruvit, helps them complete their enrollment, and supports and trains those in their downline.
Pruvit recognizes the Sponsor as the name shown on an applicant’s first enrollment submission to Pruvit.
An applicant may not enroll with Pruvit as an Affiliate without personally accepting and agreeing to the terms and conditions of the Affiliate Agreement.
Pruvit recognizes that each new prospect has the right to ultimately choose his or her own Sponsor, but Pruvit will not allow Affiliates to engage in unethical Sponsoring activities.
All active Affiliates in good standing have the right to Sponsor and enroll others into Pruvit. While engaged in sponsoring activities, it is not uncommon to encounter situations where more than one Affiliate has approached the same prospect. In this scenario, the new prospect should be Sponsored by the first Affiliate who presented a comprehensive introduction to Pruvit products or business opportunity.
In the event of a dispute regarding Sponsorship, Pruvit reserves the right to designate a prospect’s Sponsor and all such determinations are final.

3.4 Unethical Sponsoring

Unethical Sponsoring activities include but are not limited to, enticing, bidding, or engaging in unhealthy competition by attempting to acquire a prospect or new Affiliate away from a fellow Affiliate or influencing another Affiliate to transfer to a different Sponsor.
Allegations of unethical sponsoring must be reported in writing to the Pruvit Compliance Department within the first 30 days of the new Affiliate enrollment in question. If reports of unethical sponsoring are substantiated, Pruvit may transfer the Affiliate or the Affiliate’s downline to another Sponsor or Organization without approval from the current up-line Sponsor. Pruvit remains the final authority in such cases.
Pruvit prohibits the unauthorized manipulation of the Pruvit Compensation Plan and/or marketing plan to trigger commissions or cause the promotion of a downline Affiliate in an unearned manner (hereinafter, “Stacking.”). For example, Stacking occurs when a Sponsor places Affiliate(s) under an inactive downline without the Affiliate’s knowledge to trigger unearned qualification for commissioning purposes. Stacking is an unethical, punishable offense which may result in immediate termination of the Accounts of all Affiliates, individuals, and/or entities found to be involved.
Any Affiliate who Solicits or entices members of another Direct Sales company to sell or distribute Pruvit products and services bears the risk of being sued by the other Direct Sales company. If any lawsuit, arbitration, or mediation is brought against an Affiliate alleging that they engaged in inappropriate Solicitation of another company’s sales force or customers, Pruvit will not pay any of the Affiliate’s defense costs or legal fees, nor will Pruvit indemnify the Affiliate for any judgment, award, or settlement.

3.5 Cross Sponsoring Prohibition

“Cross Sponsoring” is the enrollment into a different Line of Sponsorship of an individual or Business Entity that previously enrolled as an Affiliate. Actual or attempted cross Sponsoring is strictly prohibited and may result in termination of the offending Affiliate’s Account.
Enrollment through use of a Spouse or relative’s name, trade name, assumed name, Business Entity, or fictitious identification of any kind to evade or circumvent this Cross-Sponsoring Policy is strictly prohibited.
This Policy does not prohibit the transfer of a Pruvit Account and business in accordance with Transfer of Sale or Transfer Policy set forth in these Policies.

AGREEMENTS & GENERAL UNDERSTANDINGS

4.1 Rights Granted

Pruvit hereby grants to the Affiliate a non-exclusive right, based upon the terms and conditions contained in the Agreement to:

Purchase Pruvit products and services;
Promote and sell Pruvit products and services; and
Sponsor new Affiliates and Customers in countries where Pruvit is currently authorized to do business or becomes authorized to do business in the future.

No feature of the Pruvit Compensation Plan constitutes a personal purchase requirement to become an Affiliate or otherwise fully participate in the Compensation Plan. No product purchase is required of anyone at any time to fully participate as an Affiliate.

4.2 Effect of Termination

Following voluntary or involuntary termination of an Affiliate’s Pruvit Account (collectively, “Termination”) such Affiliate:

Shall have no right, title, claim, or interest to any commission or bonus, including Pruvit Points, from the sales generated by the Affiliate’s former Organization or any other payments in association with the Affiliate’s terminated Account;
Effectively waives any and all claims to property rights or any interest in or to the Affiliate’s former downline Organization and Account; and
Shall receive commissions and bonuses only for the last full pay period in which the Affiliate was active prior to termination, less any amounts withheld during an investigation preceding an involuntary termination, less Pruvit Points which are not redeemable for cash, and less any other amounts owed to Pruvit.
Upon termination or dormancy due to inactivity for one (1) year or more, the
Affiliate forfeits all funds in its commissions and/or Pay-Out Accounts and
authorizes Pruvit to seize funds and close the Accounts.

4.3 Modifying an Affiliate’s Pruvit Account

An Affiliate may modify his or her existing Pruvit Account to add a Spouse or partner to the Affiliate’s Account or change the form of ownership from an individual to a Business Entity by submitting a written request to Pruvit’s Support Department and returning any documentation requested by Pruvit’s Support Department to make such modification.

4.4 Unauthorized Transfer & Re-Enrollment

In the event an Affiliate discovers that an Affiliate in their downline has re-enrolled under a different Affiliate, the Affiliate has thirty (30) days from the date the downline Affiliate enrolled under a new Affiliate to notify the Pruvit Compliance department and request the downline Affiliate be transferred back to his/her downline. Upon the expiration of the thirty (30) day notice period, the right to re-claim a new Affiliate to his or her downline will be waived.

4.5 Change of Sponsors or Placement for Affiliates

Placement changes/corrections may be requested within seventy-two (72) hours from the time a first order is placed in connection with the requesting Affiliate’s Account. Such adjustments require written permission directed to Pruvit’s Support Department submitted from the personal back office of the Sponsor as well as the Affiliate to be moved and in some cases the Upline Affiliate.
Sponsor changes are generally not permitted. However, Sponsor corrections can be made if they are reported to Pruvit’s Support Department within seventy-two (72) hours from the time a first order is placed in connection with the requesting Affiliate’s Account. Sponsor corrections must be requested from the back office of the current (original) Sponsor, stating the reason that the correction needs to be made.
At the discretion of Pruvit, Affiliates who have not ordered Pruvit products or services for at least twelve (12) months, and whose Account has not been terminated, are eligible to re-enroll in Pruvit under the Sponsor/Placement of their choice.
When a former Affiliate re-enrolls with Pruvit, Pruvit will “compress” (close) the Affiliate’s original Account, and a new Pruvit User ID number be issued to the Affiliate. In this scenario, an Affiliate does not retain former downline Organization, or rights to commissions from the Affiliate’s former Pruvit business or Account.
Pruvit reserves the right to correct Sponsor or Placement errors at any time and in whatever manner it deems necessary in its sole discretion.

4.6 Change of Organizations

If an Affiliate wishes to change Organizations within Pruvit, the Affiliate must submit a notice of voluntary termination to the Pruvit Compliance Department in accordance with Section 4.10 below, and remain inactive (place no orders or be on an auto-ship) with or in Pruvit for six (6) months from the date Pruvit acknowledges receipt of the notice before being eligible to re-enroll under a different Sponsor/Placement.
Pruvit retains the right to approve or deny any request to re-enroll after an Affiliate’s termination. Affiliates within the same downline Organization simultaneously submitting notices of voluntary termination to transfer Organizations in accordance with Section 4.8 (a) will be deemed an abuse of these Policies.
If re-enrollment is approved, the former Affiliate will be issued a new Pruvit User ID after accepting and agreeing to the terms of the Affiliate Agreement in effect at that time. The re-enrolled Affiliate will not be entitled to keep any former downline, or rights to commissions associated with the Affiliate’s prior Pruvit User ID/Account.

4.7 Voluntary Termination

An Affiliate may immediately terminate his or her Account and Pruvit business associated therewith by submitting a written notice via email to the Pruvit Compliance Department at compliance@pruvithq.com. The written notice must include the following:

Statement of the Affiliate’s intent to terminate the Account;
Date of termination;
Affiliate’s Pruvit User ID;
Reason(s) for terminating the Account; and
Affiliate’s signature.

An Affiliate may not use voluntary Account termination as a way to immediately change Sponsor or Placement. An Affiliate who has voluntarily terminated an Account is not eligible to re-enroll with Pruvit or have any financial interest in a or any Pruvit business for six (6) months from Pruvit’s receipt of the written notice of termination. A terminated Affiliate who promotes Pruvit products or services during this six (6) month waiting period by using another Affiliate’s or Customer’s referral code is in violation of this provision and shall not be permitted to re-enroll until six (6) months following any such offending conduct has ceased.

4.8 Involuntary Termination

Pruvit reserves the right to terminate an Affiliate’s Account for, but not limited to, the following reasons:

Violation of any provision of the Affiliate Agreement;
Violation of any applicable law, ordinance, or regulation related to the Affiliate’s Pruvit business;
Engaging in unethical business practices or violating standards of fair dealing; or
Returning over $500 worth of Pruvit product, services, and/or sales tools for a refund within a twelve (12) month period.
Affiliate initiates, joins, or otherwise voluntarily participates in a lawsuit against Pruvit, its directors, officers, employees, and/or agents.

Pruvit will notify the Affiliate in writing via email and certified mail, return receipt requested, or overnight documented mail, at the Affiliate’s last known address, of Pruvit’s intent to terminate the Affiliate’s Account and the reasons for termination. The involuntary termination will be effective date as of the written notice.
A former Affiliate shall thereafter be prohibited from using the names, marks or signs, labels, stationery, advertising, or business material referring to or relating to any Pruvit products or services. Pruvit will notify the active Upline Sponsor within ten (10) days after termination. The Organization of the terminated Affiliate will “roll up” to the active Upline Sponsor on record.
An Affiliate who is involuntarily terminated by Pruvit may not re-enroll as an Affiliate, either under his or her present name or any other name or Business Entity, without the express written consent of an officer of Pruvit, following a review by the Pruvit Compliance Committee. If such consent is granted, the Affiliate may not re-enroll as an Affiliate for twelve (12) months following the date of termination.

BUSINESS ENTITIES

5.1 Definition

A corporation, partnership, limited liability company, or trust (collectively, a “Business Entity”) may enroll as an Affiliate if residing in the United States. Affiliates residing in Canada and Mexico are not eligible to enroll as a Business Entity.
An Affiliate may change their status under the same Sponsor from an individual to a Business Entity in accordance with Section 4.4 of these Policies.

5.2 Indemnification for Actions

An Affiliate is fully responsible for all of his or her verbal and written communications made regarding Pruvit products, services, and the Compensation Plan that are not expressly contained within official Pruvit materials. Affiliates shall indemnify and hold harmless Pruvit, its directors, officers, employees, product suppliers, and agents from any and against all liability including judgments, civil penalties, refunds, attorney’s fees, and court costs incurred by Pruvit as a result of the Affiliate’s unauthorized representations or actions. This provision shall survive the termination of the Affiliate Agreement and a Pruvit Account.

5.3 Insurance

Pruvit encourages Affiliates to obtain insurance coverage for their Pruvit business. A homeowner’s insurance policy does not cover business-related injuries, or the theft of, or damage to, inventory or business equipment. Affiliates should contact their insurance agent to make certain their business property is protected. In many instances, this may be accomplished with a “Business Pursuit” endorsement to an existing homeowner’s policy.

POLICY VIOLATIONS

6.1 Reporting Policy Violation

An Affiliate who observes a violation of these Policies and Procedures by another Affiliate or Customer should submit any such violation(s) to the Pruvit Compliance Department via email to compliance@pruvithq.com. The email should include:

The nature of the violation(s);
Specific facts to support the allegations;
Dates;
Number of occurrences;
Persons involved; and
Supporting documentation

The Compliance Department will investigate the reported violation(s) and Pruvit will take appropriate action if warranted.

6.2 Adherence to the Pruvit Compensation Plan

An Affiliate must adhere to the terms of the Pruvit Compensation Plan.
An Affiliate shall not offer the Pruvit business opportunity through or in combination with, any other system, program, or method of marketing other than that specifically set forth in Official Pruvit Literature.
An Affiliate shall not require or encourage a current or prospective Affiliate to participate in Pruvit in any manner that varies from the Compensation Plan as set forth in Official Pruvit Literature.
An Affiliate shall not require or encourage a current or prospective Affiliate to make a purchase from or payment to any individual or other entity as a condition of participating in the Pruvit Compensation Plan.

6.3 Adherence to Laws and Ordinances

Many cities, counties, and townships have laws regulating certain home-based businesses. Affiliates and Customers shall comply with all federal, state, and local laws, ordinances, and regulations in conducting his or her Pruvit business.
An Affiliate understands and agrees that he/she/it is solely responsible for any and all fines and liabilities incurred as a result of the Affiliate’s or Customer’s violation(s) of applicable laws, regulations, and/or ordinances.

6.4 Compliance with Applicable Tax Laws

An Affiliate accepts sole responsibility for and agrees to pay all federal, state, provincial, and local taxes on any income generated as an Affiliate, and further agrees to indemnify Pruvit from any failure to pay any such taxes when due. Pruvit encourages Affiliates to consult with his/her/its tax advisor(s) to ensure they are compliant with all applicable laws and understand the tax consequences as an independent contractor. At the end of each calendar year, Pruvit will issue to each Pruvit Affiliate IRS Form 1099, or other applicable documentation required by law, for non-employee compensation of a Pruvit Affiliate.
If an Affiliate’s business is tax-exempt, the Federal Tax-ID (EIN) must be provided to Pruvit in writing along with any additional documentation requested reflecting such status.
Pruvit is required to charge and remit sales tax to the various states or provinces based on the retail price, including receipt of trips, prizes, or awards. In the United States, Prüvit will charge and remit sales tax based on charges in the amount of $600.00 or more per calendar year. In Canada, Prüvit will charge and remit sales tax based on charges in the amount of $500.00 or more per calendar year. In Mexico, Prüvit withholds ISR taxes each period as Affiliate earnings are transferred to their wallet.

6.5 One Pruvit Account Per Affiliate

An Affiliate may operate or have an ownership interest, legal or equitable, as a sole proprietorship, partner, shareholder, trustee, or beneficiary, in only one (1) Pruvit Account and business associated therewith. No individual (together with their Spouse) may have, operate, or receive compensation from more than one Pruvit Account and business associated therewith. Individuals of the same Family Unit, excluding Spouses, may each enter into or have an interest in their own separate Pruvit Account, only if each subsequent family position is placed frontline to the first family member enrolled. Each position must build their position separate and independent of the other or the position will be deemed to be Stacking. In the event two Affiliates that have established Accounts subsequently get married, they are eligible to maintain their separate Accounts.

6.6 Actions of Household Members or Affiliated Parties

If any member of an Affiliate’s immediate household engages in any activity which, if performed by the Affiliate, would violate any provision of the Affiliate Agreement, such activity will be deemed a violation by the Affiliate and Pruvit may take disciplinary action pursuant to these Policies and Procedures against the Affiliate. Similarly, if any individual associated in any way with a Business Entity violates the Affiliate Agreement, such action(s) will be deemed a violation by the Business Entity, and Pruvit may take disciplinary action against the Business Entity. Likewise, if an Affiliate is a Business Entity, any owner, member, officer, and/or affiliate of that Business Entity shall be personally and individually bound to, and must comply with the Affiliate Agreement.

6.7 Identification Numbers and Pay-Out

Each Affiliate is required to provide a Social Security Number or Federal Tax-ID (EIN), if located in the United States or any of its territories to Pruvit at the time the Affiliate initiates a transfer of funds or earnings accumulated in the Affiliate’s Wallet. The transferring and disbursement of commission payments or bonuses acquired is known as a “Pay-Out” and Pruvit reserves the right to withhold Pay-Out from any Affiliate who fails to provide a valid Social Security Number or Federal Tax-ID (EIN) or who provides false information.
Upon enrollment, Pruvit will provide a Pruvit User ID to the Affiliate. This number will be used to place orders, structure Organizations, and track commissions and bonuses.

6.8 Sale, Assignment, or Transfer of Ownership

In order to preserve the integrity of the hierarchical structure, it is necessary for Pruvit to place restrictions on the transfer, assignment, or sale of an Affiliate’s Pruvit Account and business associated therewith.
An Affiliate may not sell, assign, or transfer his or her rights or delegate his or her Account or position as an Affiliate without Pruvit’s prior written approval, which will not be unreasonably withheld. All parties involved in any transaction described in this Section 6.8 must be in good standing with Pruvit to be eligible for any proposed sale, assignment, or transfer. Any attempted sale, assignment, or transfer without Pruvit’s approval may be voided at the discretion of Pruvit.
Any approved buyer/assignee/transferee shall assume the position of the Affiliate at the time of the sale and acquires the Affiliate’s downline Organization.
To request the sale, transfer, or assignment of a Pruvit position, an Affiliate must request a Transfer of Account Request Form from Pruvit’s Support Department and submit the following items to the Pruvit Compliance Department:

a fully executed, dated, and properly completed Pruvit Transfer of Account Request Form;
a fully executed, dated, and notarized agreement between the Affiliate and the proposed buyer/transferee/assignee; and
any additional supporting documentation requested by Pruvit.

Any debt obligations that any party involved in the proposed transaction may have with Pruvit must be satisfied in full prior to the approval of any sale, transfer, or assignment.
An Affiliate who sells, transfers or assigns his/her/its Pruvit position is not eligible to re-enroll as a Pruvit Affiliate for six (6) full calendar months following the date of the sale, transfer, or assignment except as otherwise expressly permitted by these Policies and Procedures.

6.9 Separating a Pruvit Business

Pending a divorce or dissolution of a Business Entity, the parties must adopt one of the following methods of operation:

One of the parties may, with the written consent of the other(s), operate the Pruvit business whereby the relinquishing Spouse, shareholder, partner, member, or trustee (“Relinquishing Party”) authorizes Pruvit to deal directly and solely with the non-Relinquishing Party.
The parties may continue to operate the Pruvit business jointly on a “business as usual” basis. All compensation paid by Pruvit will be to the individual(s) or Business Entity named as the Affiliate on the Account and the Affiliate shall indemnify Pruvit from any and all claims of any other party with respect to the Pruvit business and Account and any payment(s) made in connection therewith.

Pruvit recognizes only one downline Organization and will issue only one commission payment transfer per Pruvit Account per commission cycle. Under no circumstances will the downline of an Organization be divided, nor will Pruvit split commissions and/or bonuses.
If a Relinquishing Party has completely relinquished, in writing, all rights to the original Pruvit business and Account, the Relinquishing Party may immediately thereafter re-enroll under the Sponsor and Placement of his or her choice. In such cases, however, the Relinquishing Party shall have no rights to, and shall not solicit, any Affiliate or active Customer in the former Organization, and must develop a new business in the same manner as any other new Pruvit Affiliate. An Affiliate in the Relinquishing Party’s former downline Organization who wishes to transfer to the Relinquishing Party’s new Organization or to any other Organization must comply with the requirements in Section 4.0.

6.10 Succession

The Affiliate Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.
Upon the death or incapacity of an Affiliate, the Affiliate’s Account and business associated therewith may be passed on to his or her legal successors in interest (“Successor”). Whenever a Pruvit business is transferred by will, the successor acquires the right to collect all bonuses and commissions of the deceased Affiliate’s sales Organization. The Successor must:
1. 1. Accept and agree to all terms of the Affiliate Agreement;
  2. Comply with the terms and provisions of the Affiliate Agreement
Any bonuses and/or commissions transferred pursuant to this section will be paid in a single transfer to the successor, except for Pruvit Points which hold no cash value. The successor must provide Pruvit with an “address of record” to which all bonuses and commissions Pay-Out will be sent. Payments will be based on the current performance of the position, not the volume achieved.
If a Pruvit business is bequeathed to joint devisees, they must form a Business Entity and acquire a Federal Tax ID (EIN). Pruvit will issue all bonus and commission payments to the managing Business Entity only.
Appropriate legal documentation must be submitted to the Pruvit Compliance Department to ensure the transfer is done properly. To affect a testamentary transfer of a Pruvit business, the Successor must provide the following to Pruvit Compliance Department:
1. 1. A certified copy of the death certificate; and
  2. A notarized copy of the will.
To complete a transfer of the Pruvit business because of incapacity, the Successor must provide the following to the Pruvit Compliance Department:
1. 1. A notarized copy of an appointment as trustee;
  2. A notarized copy of the trust document or other appropriate legal documentation establishing the trustee’s right to administer the Pruvit business; and
  3. The Affiliate Agreement accepted and agreed to by the trustee in writing.
If the Successor is already an existing Affiliate, Pruvit will allow such Affiliate to keep his or her own position plus the inherited position active for up to six (6) months. By the end of the six (6) month period, the Affiliate must have compressed (if applicable), sold, or otherwise transferred either the existing position or the inherited position.
If the Successor wishes to terminate the Pruvit position, he or she must submit a notarized statement stating the desire to terminate the position, along with a certified copy of the death certificate, appointment as trustee, and/or any other appropriate legal documentation.

DISCIPLINARY ACTIONS

7.1 Imposition of Disciplinary Action - Purpose

It is the spirit of Pruvit that integrity and fairness should pervade among its Affiliates, thereby providing everyone with an equal opportunity to build a successful business. Therefore, Pruvit reserves the right to impose disciplinary sanctions at any time, when it has determined that an Affiliate has violated the Agreement, as it may be amended from time to time by Pruvit in accordance herewith.

7.2 Consequences and Remedies of Breach

Disciplinary actions may include one or more of the following:

Monitoring an Affiliate’s conduct over a specified period of time to assure compliance;
Alerting the Affiliate’s upline so that the upline may further educate the Affiliate and/or take proactive action to protect the Pruvit community from cross-recruiting, disparagement, etc.;
Issuance of a written warning or requiring the Affiliate to take immediate corrective action;
Imposition of a fine (which may be imposed immediately or withheld from future commission payments) or the withholding of commission payments (“Commission Hold”) until the matter causing the Commission Hold is resolved or until Pruvit receives adequate additional assurances from the Affiliate to ensure future compliance;
Suspension from participation in Pruvit or Affiliate events, rewards, or recognition;
Suspension of the Pruvit Affiliate Agreement and position for one or more pay periods;
Involuntary termination of the Affilaite’s Agreement and position;
Any measure or combination of measures above which Pruvit deems feasible and appropriate to justly resolve injuries caused by the Affiliate’s policy violation or contractual breach; or
Legal proceedings for monetary or equitable relief.

7.3 Suspension Procedures

First Violation: Counseling and initial warning letter.

A first violation usually occurs because the Affiliate is not familiar with the Policies and Procedures or the law. Counseling and the initial warning provide an opportunity for the Compliance Department to bring to the attention of the Affiliate the Policies and Procedures and the specific violation, and to provide counseling on complying with the Policies and Procedures and applicable laws. The Compliance Department will also describe expectations and steps the Affiliate must take to resolve the violation including, but not limited to, either removing or revising the non-compliant claim or how to remedy other policy violations. Within three days of such notice, the Compliance Department will determine if the non-compliant material or other policy violation has been remediated. If so, the Compliance Department will close the file. If not, the Compliance Department will proceed to 2nd violation notice described below.

Second Violation: Second warning letter and suspension.

Although it is hoped that the Affiliate will promptly correct the violation(s), Pruvit recognizes that this may not always occur. The second written warning indicates the seriousness of repeated violations and will prompt a temporary suspension of the Affiliate’s account. During the suspension period, the Affiliate waives any and all rights to Pay-Out and must submit a signed reinstatement letter wherein the Affiliate acknowledges the violation(s) and describes the steps taken to correct the violation(s). Once the reinstatement letter is accepted by Pruvit, the suspension will be lifted and the Affiliate will be able to request a Pay-Out. The Affiliate may be subject to additional discipline up to and including termination if the violation is not remedied or further violations occur.

Third Violation: Suspension and final written warning.

Repeated violations of the Policies and Procedures are very problematic and potentially harmful. Therefore, the most effective and prudent action is suspension of the Affiliate and forfeiture of commissions for at least a month. The final written warning letter will include notification of such suspension, the extent of the commission forfeiture, and an indication that if the Affiliate violates the Policies and Procedures again, the Affiliate will be terminated immediately.

Fourth Violation: Termination.

As described above, Pruvit will try to exercise the progressive nature of the discipline policy by first providing warnings, a final written warning, and suspension and commission forfeiture before proceeding to termination of the Affiliate’s Pruvit Account. Pruvit will notify the Affiliate in writing if/when the Account is terminated.
Pruvit reserves the right to combine and omit steps depending on the circumstances of each situation and the nature of the violation. Furthermore, Affiliate may be terminated without prior notice or disciplinary action, as authorized by the Policies and Procedures.

DISPUTE RESOLUTION

8.1 Grievances Against Another Pruver or Affiliate

If a Pruvit Affiliate has a grievance or complaint against another Pruver or Affiliate regarding any practice or conduct relating to their Pruvit businesses, he or she is encouraged to resolve the issue directly with the other party. If an agreement cannot be reached, it must be reported directly to the Pruvit Compliance Department as outlined below.
The Pruvit Compliance Department will be the final authority on settling grievances or complaints and its written decision shall be final and binding on the Pruvers or Affiliates involved.
Pruvit will confine its involvement to disputes regarding Pruvit business matters only. Pruvit will not decide issues that involve personality conflicts or unprofessional conduct by or between Pruvers or Affiliates outside the context of a Pruvit business. These issues go beyond the scope of Pruvit and may not be used to justify a Sponsor or Placement change or a transfer to another Pruvit Organization.
Pruvit does not consider, enforce, or mediate third-party agreements between Pruvers or Affiliates, nor does it provide names, funding, or advice for obtaining outside legal counsel.
Process for Grievances:
1. The Pruvit Affiliate should submit a letter of complaint (e-mail will be accepted) directly to the Pruvit Compliance Department. The letter shall set forth the details of the incident as follows:
  1. The nature of the violation;
  2. Specific facts to support the allegations;
  3. Dates;
  4. Number of occurrences;
  5. Persons involved; and
  6. Supporting documentation.
2. Upon receipt of the written complaint, Pruvit will conduct an investigation according to the following procedures:
  1. The Pruvit Compliance Department will send an acknowledgment of receipt to the complaining Affiliate;
  2. The Pruvit Compliance Department will provide a verbal or written notice of the allegation to the Affiliate under investigation. If written notice is sent to the Affiliate, he or she will have 10 business days from the date of the notification letter to present all information relating to the incident for review by Pruvit;
  3. The Pruvit Compliance Department will thoroughly investigate the complaint, and consider all the submitted information it deems relevant, including information from collateral sources. Due to the unique nature of each situation, determinations of the appropriate remedy will be on a case-by-case basis, and the length of time to reach a resolution will vary; and
  4. During the course of the investigation, the Compliance Department will only provide periodic updates simply stating that the investigation is ongoing. No other information will be released during this time. Affiliate calls, letters, and requests for “progress reports” during the course of the investigation will not be answered or returned.
Pruvit will make a final decision and timely notify the Pruvit Affiliates involved.

8.2 Mediation of Disputes Between an Affiliate and Pruvit

Affiliate and Pruvit (collectively “the Parties”) recognize disputes and differences may arise between the Parties and therefore agree it is in their best interest to appoint an impartial mediator to resolve such disputes as they arise. Mediation of a dispute may allow the parties to avoid the cost and inconvenience of litigation in court.
The Parties should exchange all documents pertinent to the relief requested. The mediator may request the exchange of memoranda and other information; items that a party wishes to keep confidential may be sent to the mediator in a separate communication.
The mediator shall not be a legal representative of any party.
Unless otherwise agreed to by the Parties, the mediation shall take place in Collin County, Texas, on a date that is mutually agreeable among the Parties and mediator. Participation in the mediation by telephone will be permitted to prevent inconvenience to a party.
The mediator shall allow the Parties to be represented by their respective advocates, who have the authority to consummate a settlement. Any party may participate without representation (pro se).
Mediation sessions and related mediation communications are private proceedings. For this reason, only the Parties and their legal representatives may attend mediation sessions. Other persons may attend only with the permission of the Parties and with the consent of the mediator.
Each Party will pay its own costs and expense of the mediation unless the Parties agree otherwise.
The Parties agree that all mediation communications are privileged and not subject to discovery or admissible in evidence in a proceeding unless waived or precluded by both Parties or unless the evidence would otherwise be admissible or subject to discovery if it were not by reason of its disclosure or use in mediation.
Jurisdiction and venue of any controversy or claim brought under this mediation provision shall be in Collin County, Texas. The Parties further agree that the laws of the State of Texas shall govern all matters, claims, or controversy submitted to mediation pursuant to the Agreement.

8.3 Severability

If any provision of these Policies and Procedures is found to be invalid, or unenforceable for any reason, only the invalid provision shall be severed. The remaining terms and provisions hereof shall remain in full force and shall be construed as if such invalid or unenforceable provision never had comprised a part of these Policies and Procedures.

8.4 Waiver

Only an officer of Pruvit can, in writing, affect a waiver of these Policies and Procedures. Pruvit’s waiver of any particular breach by an Affiliate shall not affect Pruvit’s rights with respect to any subsequent breach, nor shall it affect the rights or obligations of any other Affiliate.
The existence of any claim or cause of action of an Affiliate against Pruvit shall not constitute a defense to Pruvit’s enforcement of any term or provision of these Policies and Procedures.

8.5 Governing Law

The Parties agree that jurisdiction and venue of any controversy or claim arising from the Affiliate Agreement or between Pruvit and Affiliate shall be in Collin County, Texas. The law of the State of Texas shall govern all matters relating to or arising from the Affiliate Agreement or between Pruvit and Affiliate, without regard for any provisions regarding choice of law.

8.6 Class Action Waiver

The parties expressly intend and agree that:

Class action and representative action procedures are hereby waived and shall not be asserted, nor will they apply, in any court or arbitration; and,
The parties will only submit their own, individual claims in any court or arbitration and will not seek to represent the interests of any other person.

The court or arbitrator is not empowered to consolidate claims of different individuals into one proceeding, to hear any litigation or arbitration as a class action.
As a Pruvit Affiliate and/or Customer, I agree that I will not assert class or collective action claims against Pruvit in arbitration, court, or otherwise, nor will I join or serve as a member of a class or collective action in arbitration, court or otherwise.
As an Affiliate and/or Customer, I understand that this means that there will be no right or authority for any dispute to be brought, heard, or arbitrated as a class or collective action by me or Pruvit.

PAYMENT OF COMMISSIONS & BONUSES

9.1 Bonus and Commission Qualifications

An Affiliate must be active and in compliance with any and all Pruvit Policies and Procedures set forth herein, along with all guidelines implemented to qualify for bonuses and commissions. So long as an Affiliate complies with the terms and conditions set forth in the Agreement, Pruvit shall pay commissions to such Affiliates in accordance with the Compensation Plan and any amendments thereto.
Pruvit will not issue payment in any form to an Affiliate without the Affiliate’s acceptance of and agreement to the Affiliate Agreement.
Pruvit reserves the right to postpone bonus and commission payments until such time the cumulative amount exceeds $25.00.
Bonuses in the form of Pruvit Points are not redeemable for cash.

9.2 Computation of Commissions and Discrepancies

In order to qualify to receive commissions and/or bonuses, an Affiliate must be in good standing and comply with the terms of the Agreement. Commissions, bonuses, overrides, and achievement levels are calculated on a daily, monthly, or yearly basis.
A Pruvit Affiliate must review his or her monthly statement and bonus/commission reports promptly and report any discrepancies within thirty (30) days of receipt. After the thirty (30) day “grace period” no additional requests will be considered for commission recalculations.
For additional information on payment of commissions, please review the Compensation Plan.
Pruvit reserves the right, in its sole discretion, to modify or amend the terms or conditions of any Bonus or Bonus Pool. Furthermore, Pruvit may amortize the payment of proceeds from a Bonus or Bonus Pool.

9.3 Adjustments to Bonuses and Commissions for Returned Products

An Affiliate receives bonuses and commissions based on the actual sales of products and services to end consumers and to Affiliates through product and service purchases. When a product or service is returned to Pruvit for a refund from the end consumer or by an Affiliate, the bonuses and commissions attributable to the returned product or service will be deducted from the Affiliate who received bonuses or commissions on such sales. Deductions will occur in the month in which the refund is given and continue every pay period thereafter until the bonus/and or commission is recovered.
In the event that an Affiliate terminates his or her position, and the amounts of the bonuses or commissions attributable to the returned products or services have not yet been fully recovered by Pruvit, the remainder of the outstanding balance may be offset against any other amounts that may be owed by Pruvit to the terminated Affiliate.

ORDERING PRODUCT

10.1 General Product Ordering Policies

“Bonus Buying” is strictly and absolutely prohibited. Bonus Buying includes; (a) the enrollment of individuals or entities without the knowledge of and/or execution of an Application by such individuals or Business Entities; (b) the fraudulent enrollment of an individual or entity as an Affiliate or Customer; (c) the enrollment or attempted enrollment of non-existent individuals or Business Entities as Affiliates or Customers (“phantoms”); (d) purchasing Pruvit products or services on behalf of another Affiliate or Customer or under another Affiliate’s or Customer’s ID number, to qualify for commissions or bonuses; (e) purchasing excessive amounts of products, services or smartships that cannot reasonably be used or resold in a month; and/or (f) any other mechanism or artifice to qualify for incentives, prizes, commissions, or bonuses that is not driven by bona fide product or service purchases by end consumers.
Pruvit requires that Affiliates use their own credit cards and not allow others to use them. An Affiliate shall not use another Affiliate’s or Customer’s credit card or debit account to enroll in Pruvit or purchase products, services, or smartship.
Regarding an order with an invalid or incorrect payment, Pruvit will attempt to contact the Affiliate by phone, mail, or e-mail in order to obtain another form of payment. If these attempts are unsuccessful after the expiration of ten (10) business days, the order will be canceled.
Prices are subject to change without notice.
An Affiliate or Customer who is a recipient of a damaged or incorrect order must notify Pruvit within thirty (30) calendar days from receipt of the order and follow steps set forth in these Policies and Procedures, along with Pruvit Return/Exchange Policies and other guidelines pertaining to product returns and exchanges.

10.2 Sales to Customers

Sales to retail customers may be done directly through Affiliates’ replicated websites or directly using product that Pruvit has in inventory.
Affiliates will comply with applicable consumer protection laws and regulations (including any consumer rights to receive specific notices and any rights to return product) afforded to consumers under applicable consumer protection legislation.
When making a sale to an end Customer, an Affiliate must provide him/her with an official Pruvit retail receipt at or prior to the time of the initial sale and every sale thereafter. Affiliates will need to customize the template with his/her personal information. If the Customer exercises the right to cancel the sale, the Affiliate shall follow the refund procedures described in this section.
The Customer should return all unused product to Pruvit. These sales receipts set forth the consumer protection rights afforded by applicable law for direct sales, including the right to cancel (without any reason) the sales receipt up to ten (10) days after the end Customer receives a copy of the receipt or invoice.

10.3 Insufficient Funds

All electronic payments that are declined for insufficient funds will be automatically re-submitted for payment.
Any outstanding balance owed to Pruvit by an Affiliate or Customer of an Affiliate from non-sufficient funds (“NSF”) or insufficient fund (“ACH”) fees, will be withheld by Pruvit from that Affiliate’s future bonus and commission funds.
All transactions involving insufficient funds through ACH or credit card, which are not resolved in a timely manner by the Affiliate, constitute grounds for disciplinary sanctions or termination of the account.
If a credit card order or automatic debit is declined the first time, the Customer or Affiliate will be contacted directly and a request for an alternate form of payment will be made before any product will be shipped. If payment is declined a second time, the Customer or Affiliate may be deemed ineligible to purchase Pruvit products or services or participate in the monthly auto-ship. Note: Participation by Affiliates in Pruvit’s monthly auto-ship (a recurring product order program) is entirely optional and is not required in order to become an Affiliate or otherwise, fully participate in the Pruvit Compensation Plan.

10.4 Credit Card Purchases

Credit card purchases may only be made by the individual or Business Entity whose name appears on the credit card. An Affiliate or Customer may not use another individual’s or Business Entity’s credit card to purchase Pruvit products (regardless of whether that Affiliate/Customer has permission from that individual/entity to do so). Pruvit considers such transactions fraudulent and will report them to the proper authorities for settlement.
Under no circumstance will any Affiliate or Customer chargeback any credit card purchase. The Affiliate or Customer Account associated with any credit card chargeback request will be terminated immediately without notice to the Affiliate or Customer.
Upon termination of an Affiliate’s Account, the Affiliate’s Pruvit Points balance will be cleared, as they are not redeemable for cash.
All Affiliate or Customer requests for refunds or returns must be done in accordance with these Policies.

10.5 Sales Tax Obligation

Affiliates shall comply with all federal, state, and local tax laws and regulations governing the sale of Pruvit products and services.
Pruvit collects and remits sales tax on all Affiliate and Customer orders. When orders are placed with Pruvit, sales tax is prepaid based upon the suggested retail price and remitted to the appropriate state and local jurisdictions. Affiliates may recover the sales tax when he or she makes a sale. Affiliates are responsible for any additional sales taxes due on products marked up and sold at a higher price.
Pruvit encourages each Affiliate to consult with a tax advisor for additional information for his or her business.

10.6 Refund Policy

Pruvit Customers.
1. U.S. Customers: If within thirty (30) days of purchasing Pruvit product a Customer is not satisfied with the product for any reason, the Customer may contact support@pruvithq.com to return the unused portion of the product for a full refund of the product purchase amount, minus shipping and handling charges incurred. After thirty (30) days but no more than ninety (90) days post purchase, only product which is in Resalable condition as that term is defined in the Glossary below. A Customer may contact support@pruvithq.com to return the Resalable product for a full refund minus shipping and handling charges incurred in this timeframe. Because Pruvit cannot guarantee the quality of Pruvit products that are sold to Customers by non-Affiliates, Pruvit’s Refund Policy is not available for products that Customers purchase from anyone other than an Affiliate or Pruvit directly or that are purchased in any unauthorized channel.
2. International Customers: If within thirty (30) days of Customer’s receipt of purchased Pruvit product a Customer is not satisfied with the product for any reason, the Customer may contact support@pruvithq.com to return the unused portion of the product for a full refund of the product purchase amount, minus shipping and handling charges incurred. After thirty (30) days but no more than ninety (90) days post receipt of the purchased product, only product which is in Resalable condition may be returned. A Customer may contact support@pruvithq.com to return the Resalable product for a full refund, minus shipping and handling charges incurred in this timeframe. Because Pruvit cannot guarantee the quality of Pruvit products that are sold to Customers by non-Affiliates, Pruvit’s Refund Policy is not available for products that Customers purchase from anyone other than an Affiliate or Pruvit directly or that are purchased in any unauthorized channel.
3. Properly returned product purchased completely or partially with Pruvit Points will be credited Pruvit Points, pro-rata, back to their Customer account. Pruvit Points are not redeemable for cash.
Pruvit Affiliates.
1. U.S. Affiliates: If within the first thirty (30) days of purchasing Pruvit product, an Affiliate is not satisfied with the product, the Affiliate may contact support@pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Any such return(s) may result in a six (6) month suspension of the Affiliate’s account.
2. International Affiliates: If within the first thirty (30) days of receipt of purchased Pruvit product, an Affiliate is not satisfied with the product, the Affiliate may contact support@pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Any such return(s) may result in a six (6) month suspension of the Affiliate’s account.
3. If after thirty (30) days but no more than ninety (90) days, an Affiliate is not satisfied with Pruvit products or is unable to sell them, the Affiliate may return any Resalable product(s) for a refund of seventy percent (70%) of the original purchase price. Any shipping and handling charges incurred in connection with such returns will not be refunded.
4. If a Affiliate receives a product that is damaged or otherwise defective, the Affiliate may return the product within thirty (30) days of receipt for a full refund or replacement product.
5. Properly returned product purchased completely or partially with Pruvit Points will be credited Pruvit Points, pro-rata, back to their Customer account. Pruvit Points are not redeemable for cash.
Terminating Pruvit Affiliates.
1. If a terminating Affiliate has purchased products, Pruvit will issue a refund or credit for any products purchased by the terminating Affiliate provided that:
2. the products are unopened and returned to Pruvit within twenty (20) days from the date of termination;
3. The terminating Affiliate provides proof of purchase of the products;
4. the products were purchased within 12 months preceding the date of termination, and
5. the products are undamaged and are current and resalable (Note: the 12-month requirement not applicable to residents of Maryland, Wyoming, Massachusetts, and Puerto Rico). Refunds are subject to a ten percent (10%) handling fee. Shipping costs are not refundable.
Montana Residents: Brand Builder Pack and Cancellation Returns
1. A new Affiliate has up to fifteen (15) days to cancel their agreement with Pruvit. The Affiliate is entitled to a full refund of the Brand Builder Pack as long as all of the items from their Brand Builder Pack are returned and the items are still sealed and have not been used in any way. Neither shipping and handling charges incurred by an Affiliate when the Brand Builder Pack was purchased, nor return shipping fees, will be refunded. If the purchases were made through a credit card, the refund will be credited back to the same account used when purchasing. Per Pruvit’s return policy, if an Affiliate was paid a commission based on a product(s) purchased, and such product(s) is subsequently returned for a refund, the commission that was paid based on that product purchase will be deducted from the amount of the refund or a future commission payout.
2. Additionally, if an Affiliate cancels after fifteen (15) days, but within twelve (12) months, and has not received any financial benefit by purchasing a Brand Builder Pack, they can receive a ninety (90) percent refund on any currently marketable products sold that have not been resold or consumed. Products are not considered currently marketable if the products have been consumed or are seasonal, discontinued, or special promotional items.
Problems with Shipments.
1. If within thirty (30) days of the expected reported delivery date, you do not notify support@pruvithq.com of a problem with the receipt of your order, including but not limited to, failure to receive the product, improper sealing, damage to the container, quality of the internal product, and/or receipt of wrong product, refunds or exchanges will not be given.
2. All purchases are charged and refunded in U.S. Dollars. All returns, refunds, and exchanges will also be refunded or exchanged in U.S. Dollars, except for Pruvit Points, which are not redeemable for cash. Prüvit Ventures, Inc. is not responsible for fluctuating exchange rates.

10.7 Return Process

All returns, whether by a Customer or Affiliate, must be made as follows:

Obtain a Return Merchandise Authorization (“RMA”) from Pruvit by contacting support@pruvithq.com and submit a request.
Ship items to the address provided by Pruvit customer service when you receive your RMA.
Provide a copy of the sales receipt or invoice with the returned products or services. Such invoice must reference the RMA and include the reason for the return.
Ship product back in the original manufacturer’s box exactly as it was delivered.
All returns must be shipped to Pruvit pre-paid, as Pruvit does not accept shipping collect packages. Pruvit recommends shipping returned product by UPS or FedEx which includes tracking information and insurance, as risk of loss or damage in the shipping process of the returned product shall be borne solely by the Customer or Affiliate. If returned product is not received at the address provided on the RMA, it is the responsibility of the Customer or Affiliate to trace the shipment of the product wherein no credit will be applied.
Returning $500 or more of Pruvit product accompanied by a request for a refund within one (1) calendar year by an Affiliate may constitute grounds for involuntary termination of the Affiliate’s account.

PRUVIT OPPORTUNITY

11.1 Presentation of Compensation Plan

In presenting the Pruvit business opportunity, an Affiliate is required to:

present a copy of the Pruvit Income Disclosure Statement https://pruvitnow.com/income-disclosure-statement/;
refrain from misquoting or omitting any material fact about the Compensation Plan;
clearly explain that the Compensation Plan is based upon sales of Pruvit products and services;
not make income projections, claims, or guarantees while presenting or discussing the Pruvit opportunity or Compensation Plan to prospective Affiliates or Customers;
inform all prospective Affiliates that success requires substantial work;
not make any claims regarding products or services of any products offered by Pruvit, except those contained in official Pruvit literature; and
not use official Pruvit material to promote the Pruvit business opportunity in any country where Pruvit is not duly authorized to conduct business.

11.2 Sales Requirements Are Governed by the Compensation Plan

Pruvit Affiliates may sell sample packs at any price they choose unless otherwise specified by Pruvit or its suppliers. Pruvit will provide suggested selling prices. There are no exclusive territories granted to anyone. No franchise fees are applicable to a Pruvit business. Pruvit products may only be sold where Pruvit is licensed or otherwise authorized to conduct business.
The Pruvit program is built on sales to the ultimate consumer or end user. Pruvit encourages its Affiliates to only purchase inventory, in reasonable quantities, that they and their family will personally consume, will be used as a sales tool, or will be resold to others for their ultimate consumption. Affiliates must never attempt to influence any other Affiliate to buy more products than they can reasonably use or sell to retail Customers in a month.
Each Pruvit Affiliate commits to personally use, sell, or use in business building at least seventy percent (70%) of every order placed with Pruvit prior to placing another order and must be able to certify as much if demanded by Pruvit or by any regulatory agency. Purchasing product solely for the purpose of collecting bonuses is strictly prohibited. Pruvit retains the right to limit the amount of purchases you may make if, in our sole judgment, we believe those purchases are being made solely for qualification purposes instead of for consumption or resale.

PROPRIETARY INFORMATION & TRADE SECRETS

12.1 Reports

By agreeing to the Affiliate Agreement, the Affiliate acknowledges that business reports, lists of Customer and Affiliate names and contact information, and any other information, which contains financial, scientific, or other information both written or otherwise circulated by Pruvit or pertaining to the business of Pruvit (collectively, “Reports”), are confidential and proprietary information and trade secrets belonging to Pruvit.

12.2 Obligation of Confidentiality

During the term of the Affiliate Agreement and for a period of two (2) years after the termination or expiration of the Affiliate Agreement between the Affiliate and Pruvit, the Affiliate shall not:

Use the information in the Reports to compete with Pruvit or for any purpose other than promoting his or her Pruvit business;
Use or disclose to any person or entity any confidential information contained in the Reports, including disclosure or use to replicate or attempt to replicate the Affiliate’s Upline and/or downline Organization genealogy in another network marketing company.

12.3 Breach and Remedies

The Affiliate acknowledges that the Reports and other confidential and proprietary information of Pruvit is of such character as to render it unique and that disclosure or use thereof in violation of this provision will result in irreparable damage to Pruvit and to independent Pruvit businesses. Pruvit and its Affiliates will be entitled to injunctive relief and/or to recover damages against any Affiliate who violates his or her obligations in section 12.2 in any action to enforce its rights under this section. The prevailing party shall be entitled to an award of attorney’s fees, court costs, and expenses in addition to any award of damages.

12.4 Return of Materials

Upon demand by Pruvit, any current or former Affiliate will return the original and all copies of all Reports to Pruvit together with any Pruvit confidential information in such person’s possession.

PRIVACY POLICY

13.1 Introduction

This Privacy Policy is to ensure that all Customers and Affiliates understand and adhere to the basic principles of confidentiality. Without limiting the terms of this section, all Affiliates must comply with applicable privacy laws governing the collection, use, and disclosure of Customer and fellow Affiliate information.

13.2 Expectation of Privacy

Pruvit recognizes and respects the importance its Customers and Affiliates place on the privacy of their financial and personal information. Pruvit will make reasonable efforts to safeguard the privacy of, and maintain the confidentiality of its Customers’, and Affiliates’ financial and account information and nonpublic personal information.
By entering into the Affiliate Agreement, an Affiliate or Customer authorizes Pruvit to disclose his or her name and contact information to Upline Affiliates solely for activities related to the furtherance of the Pruvit business. An Affiliate hereby agrees to maintain the confidentiality and security of such information and to use it solely for the purpose of supporting and servicing his or her downline Organization and conducting the Pruvit business.

13.3 Employee Access to Information

Pruvit limits the number of employees who have access to Customers’ and Affiliates’ nonpublic personal information.

13.4 Restrictions on the Disclosure of Account Information

Pruvit will not share non-public personal information or financial information about current or former Customers, Affiliates, or Promoters with third parties, except as permitted or required by laws and regulations, court orders, or to serve the Customers’, or Affiliates’ interests or to enforce its rights or obligations under the Affiliate Agreement or with written permission from the account holder on file.

PRODUCT INSPECTION, QUALITY CONTROLS, ADVERTISING, PROMOTIONAL MATERIAL, USE OF PRUVIT AND TRADEMARKS

14.1 Inspection, Product Care, and Quality Controls

Promptly upon receipt, Affiliates shall inspect Pruvit products and their packaging for damage, broken seals, evidence of tampering, or other product defects. If a product is defective or damaged, Affiliates shall not sell the product and must report the defect or damage to Pruvit. Affiliates may return products that are damaged or otherwise defective within thirty (30) days of receipt for a full refund or replacement.
Affiliates must comply with all instructions provided by Pruvit regarding the proper care, storage, and handling of Pruvit products. Additionally, Affiliates shall store all Pruvit products in a dry place at room temperature, away from direct sunlight. Members shall also regularly inspect inventory for products that are expired or that will expire within 60 days, and shall not sell any such products.
If Pruvit discovers that a Affiliate is not properly inspecting products upon receipt, not properly storing and caring for Pruvit products, and/or selling products that are damaged or otherwise defective, Pruvit will investigate the Affiliate and take remedial and disciplinary action up to and including involuntary termination of the Affiliate Agreement.

14.2 Labeling, Packaging, and Displaying Products

A Pruvit Affiliate and/or Customer may not re-label, re-package, refill, or alter labels of any Pruvit product, or service, information, materials, or program(s) in any way. Pruvit products and services must only be sold in their original containers from Pruvit. Such re-labeling or re-packaging violates federal and regulatory laws, which may result in criminal or civil penalties or liability.
A Pruvit Affiliate shall not cause any Pruvit product or service or any Pruvit trade name to be sold or displayed in retail establishments, except;

Where professional services are the primary source of revenue and the product sales are secondary (e.g., doctor’s offices, clinics, health clubs, spas, and beauty salons); and
Where the retail establishment is owned or managed by the Pruvit Affiliate and the store does not exceed $1 million in annual gross revenue, and there are five (5) or fewer stores under common ownership of management.

An Affiliate may sell Pruvit products and services and display the Pruvit trade name at any appropriate display booth (such as trade shows, expositions, conferences, etc.) with the express written consent of Pruvit.
An Affiliate or Customer is prohibited to sell Pruvit products and services and display the Pruvit trade name, trademark, or service mark at any kiosk or booth located in any retail establishment, such as a mall or retail facility.
Pruvit reserves the right to refuse authorization to participate at any function that it does not deem a suitable forum for the promotion of its products and services, or the Pruvit opportunity.

14.3 Use of Company Names and Protected Materials

A Pruvit Affiliate must safeguard and promote the good reputation of Pruvit and the products and services it markets. The marketing and promotion of Pruvit, the Pruvit opportunity, the Compensation Plan, and Pruvit products and services will be consistent with the public interest and must avoid all discourteous, deceptive, misleading, unethical, or immoral conduct and practices.
All promotional materials supplied or created by Pruvit must be used in their original form and cannot be changed, amended, or altered, except with prior written approval from the Pruvit Compliance Department.
The name of Pruvit, each of its product and service names, and other names that have been adopted by Pruvit, in connection with its business are proprietary trade names, trademarks, and service marks of Pruvit. As such, these marks are of great value to Pruvit and are supplied to Affiliates for their use only in an expressly authorized manner.
A Pruvit Affiliate’s use of the name “Pruvit” is restricted to protect Pruvit proprietary rights, ensuring that the Pruvit-protected names will not be lost or compromised by unauthorized use. Use of the Pruvit name on any item not produced by Pruvit is prohibited except as follows:
1. [Affiliate’s name] Independent Pruvit Affiliate ; and
2. [Affiliate’s name] Independent Affiliate of Pruvit products and services.
Further procedures relating to the use of the Pruvit name are as follows:
1. All stationary (i.e. letterhead, envelopes, and business cards) bearing the Pruvit name or logo intended for use by the Pruvit Affiliate must be submitted via email to the Pruvit Compliance Department for approval. Submit to: compliance@pruvithq.com.
2. Pruvit Affiliates may list “Independent Pruvit Affiliate” in the white pages of the telephone directory under his or her own name.
3. Pruvit Affiliates may not use the name Pruvit in answering his or her telephone, creating a voice message, or using an answering service, such as to give the impression to the caller that they have reached the corporate office. They may state, “Independent Pruvit Affiliate.”
Certain photos and graphic images used by Pruvit in its advertising, packaging, and websites are the result of paid contracts with outside vendors that do not extend to Affiliates. If an Affiliate wants to use these photos or graphic images, they must negotiate individual contracts with the vendors for a fee.
A Pruvit Affiliate shall not appear on or make use of television or radio or make use of any other media to promote or discuss Pruvit or its programs, products, or services without prior written permission from the Pruvit Compliance Department.
An Affiliate may not produce for sale or distribution any Company event or speech, nor may an Affiliate reproduce Pruvit audio or video clips for sale or for personal use without prior written permission from the Pruvit Compliance Department.
Pruvit reserves the right to rescind its prior approval of any sales aid or promotional materials to comply with changing laws and regulations and may request the removal from the marketplace of such materials without financial obligation to the affected Affiliate.
Claims (which include personal testimonials) as to therapeutic, curative, or beneficial properties of any products offered by Pruvit may not be made except those contained in official Pruvit literature. In particular, no Affiliate may make any claim that Pruvit products are useful in the cure, treatment, diagnosis, mitigation, or prevention of any diseases. Such statements can be perceived as medical or drug claims. Not only do such claims violate Pruvit policies, but they also potentially violate federal and provincial laws and regulations.
An Affiliate shall not state or imply that the KETO//OS product can be taken as part of a weight loss strategy. The KETO//OS product is primarily intended to help elevate blood ketones, which can lead to a decrease in food cravings, increased satiety, and improved energy levels. As stated above, an Affiliate and/or Customer may not make any claims regarding products or services of any products offered by Pruvit, except those contained in official Pruvit literature.

14.4 Faxes and E-mail - Limitations

Except as provided in this section, an Affiliate may not use or transmit unsolicited email, mass email distribution, other commercial electronic messages, or “spamming” that advertises or promotes the operation of his or her Pruvit business. The exceptions are;
1. E-mailing any person who has given prior permission or invitation; and
2. E-mailing any person with whom the Affiliate has established a current business or personal relationship.
In all states or U.S. or International territories where prohibited by law, an Affiliate may not transmit, or cause to be transmitted through a third party, (by telephone, facsimile, computer, or other devices), an unsolicited advertisement to any equipment, which has the capacity to transcribe text or images from an electronic signal received over a regular telephone line, cable line, ISDN, T1 or any other signal carrying device, except as set forth in this section.
All e-mail or computer-broadcasted documents subject to this provision shall include each of the following:
1. A clear and obvious identification that the fax or e-mail message is an advertisement or solicitation. The words “advertisement” or “solicitation” should appear in the subject line of the message;
2. A clear return path or routing information;
3. The use of legal and proper domain name;
4. A clear and obvious notice of the opportunity to decline to receive further commercial facsimile or e-mail messages from the sender;
5. Unsubscribe or opt-out instructions should be the very first text in the body of the message box in the same size text as the majority of the message;
6. The true and correct name of the sender, a valid sender's fax or e-mail address, and a valid sender's physical address;
7. The date and time of the transmission; and
8. Upon notification by recipient of his or her request not to receive further faxed or e-mailed documents, a Pruvit Affiliate shall not transmit any further documents to that recipient.
All e-mail or computer-broadcasted documents subject to this provision shall include each of the following:

Use of any third-party domain name without permission; and
Sexually explicit materials.

14.5 Internet and Third-Party Website Restrictions

An Affiliate and/or Customer is prohibited from creating or registering any third-party website in order to promote, sell, or advertise their Pruvit business or Pruvit products without Pruvit’s express written approval. An Affiliate and/or Customer is prohibited from using or attempting to register any of Pruvit’s trade names, trademarks, service names, service marks, product names, URLs, advertising phrases, the Pruvit logo, or the Pruvit name or any derivative thereof, for any purpose including, but not limited to, Internet domain names (URL), third party websites, e-mail addresses, web pages, or blogs.
A Pruvit Affiliate or Customer may not (directly or indirectly through any intermediary or instrumentality) advertise, offer for sale, or facilitate the offering for sale of any Pruvit products or services or offer the Business Opportunity on any online auction websites, internet retailer sites, or online marketplace websites. Examples of such sites include but are not limited to, eBay®, Amazon, Facebook Marketplace, Sears.com, Jet.com, Walmart.com, and Etsy. This obligation survives the termination of an Affiliate’s Affiliate Agreement with Pruvit.
Social Media sites may be used to advertise Pruvit products or services. PROFILES A AFFILIATE OR CUSTOMER GENERATES IN ANY SOCIAL COMMUNITY WHERE PRUVIT IS DISCUSSED OR MENTIONED MUST CLEARLY IDENTIFY THE AFFILIATE AS AN INDEPENDENT PRUVIT AFFILIATE, and when an Affiliate and/or Customer participates in those communities, Affiliates and/or Customers must avoid inappropriate conversations, comments, images, video, audio, applications or any other adult, profane, discriminatory or vulgar content. The determination of what is inappropriate is at Pruvit’s sole discretion, and an offending Affiliate and/or Customer will be subject to disciplinary action. Banner ads and images used on these sites must be current and must come from the Pruvit-approved library, official Pruvit website, or social media outlet. If a link is provided, it must link to the posting Affiliate’s Replicated website. Affiliates may not direct social media followers to any other website where Pruvit products are sold on the Internet unless the website has been specifically approved in writing by Pruvit as a third-party website where the Affiliate may offer Pruvit products for sale.
Anonymous postings or use of an alias on any Social Media site is prohibited, and offending Affiliates will be subject to disciplinary action.
Affiliates and/or Customers may not use blog spam, spamdexing, or any other mass-replicated methods to leave blog comments. Comments Affiliates or Customers create or leave must be useful, unique, relevant, and specific to the blog’s article.
Affiliates and/or Customers must disclose their full name on all Social Media postings and conspicuously identify themselves as an Independent Pruvit Affiliate for Pruvit. Anonymous postings or use of an alias is prohibited.
Postings that are false, misleading, or deceptive are prohibited. This includes but is not limited to, false or deceptive postings relating to the Pruvit income opportunity, Pruvit’s products and services, and/or your biographical information and credentials.
Affiliate and/or Customer are personally responsible for their postings and all other online activity that relates to Pruvit. Therefore, even if an Affiliate does not own or operate a blog or Social Media site if an Affiliate and/or Customer posts to any such site that relates to Pruvit or which can be traced to Pruvit, the Affiliate is responsible for the posting. Affiliate and/or Customer are also responsible for postings which occur on any blog or Social Media site that the Affiliate and/or Customer owns, operates, or controls.
As a Pruvit Affiliate, it is important to not converse with any person who places a negative post against you, other Affiliates, or Pruvit. Report negative posts to Pruvit at support@pruvithq.com. Responding to such negative posts often simply fuels a discussion with someone carrying a grudge that does not hold themselves to the same high standards as Pruvit, and therefore damages the reputation and goodwill of Pruvit.
The distinction between a Social Media site and a website may not be clear-cut, because some Social Media sites are particularly robust, Pruvit, therefore, reserves the sole and exclusive right to classify certain Social Media sites as third-party websites which are herein prohibited.
If your Pruvit business is canceled for any reason, you must discontinue using the Pruvit name, and all of Pruvit’s trademarks, trade names, service marks, and other intellectual property, and all derivatives of such marks and intellectual property, in any postings and all Social Media sites that you utilize. If you post on any Social Media site on which you have previously identified yourself as an Independent Pruvit Affiliate, you must conspicuously disclose that you are no longer an Independent Pruvit Affiliate.
Failure to comply with these Policies for conducting business online may result in the Affiliate losing their right to advertise and market Pruvit products, services, and Pruvit’s business opportunity online in addition to any other disciplinary action available under the Policies and Procedures.
Affiliates are prohibited from selling Pruvit products to individuals or entities that they know or should know, intend to resell the products. Affiliates must sell Pruvit products only to end-user customers, and Affiliates shall not sell to any person any quantity of Pruvit products greater than that generally purchased by an individual for personal use. Affiliates must take reasonable steps to ensure that they do not violate these policies.

14.6 Advertising and Promotional Materials

You may not advertise any Pruvit products or services at a price LESS than the highest company-published, established retail price of ONE offering of the Pruvit product or service plus shipping, handling, and applicable taxes. No special enticement advertising is allowed. This includes but is not limited to, offers of free membership, free shipping, or other such offers that grant advantages beyond those available through Pruvit.
Advertising and all forms of communication must adhere to principles of honesty and propriety.
All advertising, including, but not limited to, print, Internet, computer bulletin boards, television, radio, etc., is subject to prior written approval by the Pruvit Compliance Department.
All requests for approvals with respect to advertising must be directed in writing to the Pruvit Compliance Department.
Pruvit reserves the right to rescind its prior approval of advertising or promotional materials in order to comply with changing laws and regulations and may require the removal of such advertisements from the marketplace without obligation to the affected Affiliate.

14.7 Testimonial Permission

By agreeing to the Affiliate Agreement, an Affiliate gives Pruvit permission to use his or her testimonial or image and likeness in corporate sales materials, including but not limited to print media, electronic media, audio, and video. In consideration of being allowed to participate in the Pruvit business opportunity, an Affiliate waives any right to be compensated for the use of his or her testimonial or image and likeness even though Pruvit may be paid for items or sales materials containing such image and likeness and represents that any testimonial represents Affiliate’s current, original, honest opinion, thoughts, beliefs, findings or experiences, based on Affiliate’s actual experience with Pruvit and any stated use of Pruvit products and/or services, and agrees to notify Affiliate immediately of any changes in the views expressed in the testimonial. In some cases, an Affiliate’s testimonial may appear in another Affiliate’s advertising materials. If an Affiliate does not wish to participate in Pruvit sales and marketing materials, he or she should provide a written notice to the Pruvit Compliance Department to ensure that his or her testimonial or image and likeness will not be used in any corporate materials, corporate recognition pieces, advertising or recordings of annual events.

14.8 Telemarketing - Limitations

A Pruvit Affiliate must not engage in telemarketing in relation to the operation of the Affiliate’s Pruvit business. The term “telemarketing” means the placing of one or more telephone calls, text messages, emails, or facsimile transmissions to an individual or entity to induce the purchase of Pruvit products or services or to recruit them for the Pruvit opportunity.
The federal government administers the Unsolicited Telecommunication Rules and operates a national Do-Not-Call registry that requires businesses to refrain from calling phone numbers listed on the national “Do-Not-Call” list (DNCL) and or people who tell the caller directly not to call/fax in the future.
While an Affiliate may not consider himself or herself a “telemarketer” in the traditional sense, these regulations broadly define the terms “telemarketer” and “telemarketing” so that the unintentional action of calling someone whose telephone number is listed on the Federal “Do Not Call” registry could cause the Affiliate to violate the law. These regulations must not be taken lightly, as they carry significant penalties.
“Cold calls” or unsolicited calls/texts/emails/faxes made to prospective Customers or Affiliates in order to promote Pruvit products, services, or the Pruvit business opportunity is considered telemarketing and is prohibited.
Exceptions to Telemarketing Regulations. A Pruvit Affiliate may place telephone calls or faxes to prospective Customers, or Affiliates under the following limited situations:

If the Affiliate has an established current business relationship with the prospect;
In response to the prospect’s personal inquiry or application regarding a product or service offered by the Pruvit Affiliate, within 3 months immediately before the date of such a call/fax;
If the Affiliate receives written and signed permission from the prospect authorizing the Affiliate to call/fax;
If the call/fax is to family members, personal friends, and acquaintances. However, if an Affiliate makes a habit of collecting business cards from everyone he/she meets and subsequently calls/faxes them, the federal government may consider this a form of telemarketing that is not subject to this exemption; and
Pruvit Affiliates engaged in calling “acquaintances,” must make such calls/faxes on an occasional basis only and not as a routine practice.

An Affiliate shall not use automatic telephone dialing systems in the operation of his or her Pruvit businesses.
Failure to abide by Pruvit’s policies or federal regulations regarding telemarketing may lead to sanctions against the Affiliate, up to and including termination of the Affiliate’s Pruvit account.
By signing the Affiliate Agreement, or by accepting commissions, other payments, or awards from Pruvit, an Affiliate gives permission to Pruvit and other Affiliates to contact them as permitted under the Federal Do Not Call regulations.
In the event an Affiliate violates this section, Pruvit reserves the right to institute legal proceedings to obtain monetary or equitable relief.

INTERNATIONAL MARKETING

15.1 International Marketing Policy

A Pruvit Affiliate is authorized to sell Pruvit products and services, to Customers and Affiliates only in the countries in which Pruvit is authorized to conduct business, according to the Policies and Procedures of each country. Pruvit Affiliates may not sell products or services in any country where Pruvit products and services have not received applicable government authorization or approval.
An Affiliate may not, in any unauthorized country, conduct sales, enrollment, or training meetings, enroll or attempt to enroll potential Customers or Affiliates, nor conduct any other activity for the purpose of selling Pruvit products and services, establishing a sales Organization, or promoting the Pruvit business opportunity.

PRUVIT GLOSSARY OF TERMS

ACCOUNT: The secure and proprietary back office associated with each Affiliate’s Pruvit business and unique User ID where an Affiliate can access the Affiliate Agreement, the Compensation Plan, and other Official Pruvit Material along with the Affiliate’s downline Organization, direct Sponsor, placement in a Line of Sponsorship, and Wallet.

ACTIVE AFFILIATE: An Affiliate who is in good standing with respect to the Affiliate Agreement and who satisfies the minimum sales volume requirements, as set forth in the Compensation Plan, to ensure that they are eligible to receive bonuses and commissions.

ACTIVE CUSTOMER: A Customer whose last purchase occurred within the past twelve
(12) months.

AFFILIATE: An individual or entity who actively promotes, markets, and
sells Pruvit products for profit and/or actively seeks and recruits others to do the same
in accordance with the Affiliate Agreement.

AFFILIATE AGREEMENT: The most current version of the following along with any
addendums or exhibits thereto: (i) Pruvit Policies and Procedures; and
(ii) Pruvit Compensation Plan.
AFFILIATE’S WALLET: Is a secure website that manages an Affiliate’s commissions.

CERTIFIED COACH: An Affiliate who has both purchased the qualifying Certification product and completed the associate Training module.

COMPENSATION PLAN: The guidelines and referenced literature for describing how Affiliates can generate commissions and bonuses.

COMPETING PRODUCT(s): Any food, beverage, or dietary supplement product offered by a Direct Sales/Network Marketing company or other company in the health and wellness space.

CUSTOMER: Any person who purchases Pruvit product but does not enroll as a Pruvit
Affiliate.

FAMILY UNIT: Parents or dependent children living at or doing business at the same address as an Affiliate.

LINE OF SPONSORSHIP (LOS): A report generated by Pruvit that provides critical data relating to the identities of Affiliates, sales information, and enrollment activity of each Affiliate’s Organization. This report contains Pruvit’s proprietary, confidential, and trade secret information.

ORGANIZATION OR DOWNLINE: The Customers and Affiliates placed below a particular Affiliate.

OFFICIAL PRUVIT MATERIAL: Literature, audio or video recordings, photographs, intellectual property, and/or any other materials developed, printed, published, or distributed by Pruvit to Affiliates and/or Customers.

PLACEMENT: Your position inside your Sponsor’s organization.

RESALABLE: Product is “Resalable” if the Product: 1) is unopened and unused, 2) in its original packaging and labeling has not been altered or damaged, 3) is in a condition such that it is a commercially reasonable practice within the trade to sell the merchandise at full price, and 4) contains current Pruvit labeling. Any merchandise identified at the time of sale as nonreturnable, discontinued, or seasonal is not Resalable.

SPONSOR: An affiliate who enrolls a Customer or other Affiliate into Pruvit and is listed as the Sponsor.

SPOUSE: An individual that is legally married to an Affiliate or an individual that is party to a legally recognized common-law relationship with an Affiliate.

UPLINE: This term refers to the Affiliate(s) above a particular Affiliate in a Sponsorship line up to the Company. It is the line of Sponsors that link any particular Affiliate to the Company.

WALLET: A secure feature in the back-office software that maintains an Affiliate’s commissions and bonuses.