1. Go to https://cloud.justpruvit.com/
2. Click Forgot Password 
3. Enter the phone number associated with your account (this will prompt an automatic text message and email)
4. The automatic text message and email sent to you to reset your password will contain your existing username and a link to reset password
5. Click the provided link in your text message or email
6. Enter a new password
7. Retype same new password again to confirm
8.  Click continue to save

1. Go to https://cloud.justpruvit.com/
2. Click "Forgot Password"
3. Enter the phone number associated with your account
4. The automatic text message and email sent to you to reset your password will contain your existing username

(If you have forgotten your password as well, you can use the same process and provided link to reset it)

To edit username, password, email, phone number, etc:

1. Login to your Cloud account at https://cloud.justpruvit.com
2. Click your profile name in the top right corner
3. Click Settings
4. Click Edit next to the section of information you wish to change
5. Save Changes

To edit shipping address: 

1. Login to your Cloud account at https://cloud.justpruvit.com
2. Click Manage
3. Click Profiles
4. Click the blue plus symbol above your profile information to make any changes
5. Save Changes

For a video tutorial, click here: https://bit.ly/UpdatePersonalInfo

When you receive your first commission, the Wallet button on your home screen will become active. (You cannot access or set up E-Wallet until you have earned your first commission.)

For a step-by-step shareable pdf, choose your preferred language below:

• English: https://bit.ly/Walletpdf
• German: https://bit.ly/WalletDE
• Italian: https://bit.ly/WalletIT
• Spanish: https://bit.ly/WalletES

Or follow the steps below:

1. Log in to your Cloud back office at https://cloud.justpruvit.com/
2. Click Wallet (or Snapshot > Wallet) in the left column of your Home page
3. Because it’s the first time you are accessing your Wallet, you will need to enter information like Social Security Number, or EIN. You also have the option to choose Individual or Company.
4. Click Continue
5. Prüvit has partnered with I-Payout to manage your commissions. When you set up your I-Payout account, you receive a confirmation email with your login invitation. If you have not received this email, please check your spam or junk folders. If you do not see the I-Payout registration email, please check your Spam or Junk folders, or contact customer support to verify your email address.
   • PruvitVentures@globaleWallet.com
   • Live Chat via https://pruvitventures.globalewallet.com
   • Call (866)844-5682 
6. Review and agree to the Terms and Conditions
7. Set up required Transaction PIN to authenticate all eWallet transactions to ensure that your account is secure.
8. Complete the required profile information. 
9. Once you receive the registration email, click the link and use the login details provided to activate your account and begin the Setup Wizard.

As a Cloud (or web-based) company, Prüvit continues to grow by using the most advanced and efficient processes available. Our Support Team is also web-based so we can connect with and assist even MØRE of our community through our convenient help center and ticket system.

Prüvit Support processes thousands of tickets each day and strives to provide only the highest level of customer service. If you have any questions or concerns, please email Prüvit Support at support@pruvithq.com and we will respond to your message in a timely manner.

PRØ-TIP: reference these resources before emailing Support:

• For quick answers to the most common questions we receive, reference our Frequently Asked Questions in our Help Center
• For guides, resources, and common forms, reference pruvitnow.com/resources or https://challenge.com/go/?module=library
• For questions on navigating your Cloud office, reference “Cloud Office 101” training on challenge.com/go
• For information regarding our technology, reference https://pruvitnow.com/products/, and Prüvit TV. 

Prüvit’s order-fulfillment and shipping systems are designed to get orders on their way as quickly and efficiently as possible. Therefore, we cannot change or cancel an order once it has been placed. If you have any additional questions regarding your order, please contact support@pruvithq.com and our Support Team will be happy to assist you. 

For information on returning or exchanging items you have received, please refer to our returns policy: http://bit.ly/Return_Exchange

1. Log in to your Cloud account (https://cloud.justpruvit.com) 
2. Click Manage 
3. Click Order History
4. Once your order has shipped, you may view the tracking number, or click the 'Truck' icon for more information.

As we navigate global shipping delays, please be prepared that some shipping may be delayed. To keep your shopping experience worry-free, here are a few things we're doing to keep you informed:

• If individual products are delayed, their estimated shipping date will now show in red in the Prüvit Store of your Cloud office.
• We are splitting some delayed orders for faster shipment, so your order may arrive in separate packages.
• If your order is delayed, or split for faster shipment, you may see "automated hold" on your order, or "canceled shipment" on your tracking details. No need to worry, your order is not canceled; the original tracking has just become VOID during the delay. You will receive a new updated tracking number when your order ships.
• Prüvit HQ and the Support Team are working diligently to also update individual users on their orders. Please confirm your notifications from Prüvit are on and your email and/or phone carrier are not flagging Prüvit messages as spam, so we can BETTER communicate shipping updates!

Due to high volume, shipping carriers recycle tracking numbers from time to time. This can result in your tracking information showing “delivered” when it has not. In these situations, before contacting Prüvit Support, please reference the date and address on the tracking information (dates often show 18+ months old). If they do not match your correct information, please allow 24-48 hours for your tracking information to update when your order ships. 

If your tracking information has not updated after 48 hours please contact Prüvit Support at support@pruvithq.com.

If your order is delayed, or split for faster shipment, you may see "automated hold" on your order, as well as "Canceled Shipment" on your tracking details. Your order is NOT canceled; the original tracking number has just become void during the delay. You will receive a new tracking number when your order ships.  

Normal shipping/operational hours, 8AM-5PM CT Monday-Friday

At this time, orders placed are expected to ship within 1-4 business days.

As we navigate global shipping delays, please be prepared that the shipping of some products may be delayed. To keep your shopping experience as worry-free as possible, here are some things we're doing to keep you informed:

• If individual products are delayed, their estimated shipping date will now show in red in the Prüvit Store of your Cloud office.
• We are separating some delayed orders for faster shipment, so your order may arrive in separate packages.
• If your order is delayed, or split for faster shipment, you may see "automated hold" on your order, or "canceled shipment" on your tracking details. No need to worry, your order is not canceled; the original tracking has just become VOID during the delay. You will receive a new updated tracking number when your order ships.
• Prüvit HQ and the Support Team are working diligently to also update individual users on their orders. Please confirm your notifications from Prüvit are on and your email and/or phone carrier are not flagging Prüvit messages as spam, so we can BETTER communicate shipping updates!

In an effort to get our shipments to our customers as quickly as possible, orders cannot be canceled or modified once placed. PRÜVIT CUSTOMERS  If you are not satisfied within the first 30 days of the original purchase, you may contact support@pruvithq.com to return the unused portion of the product for a full refund of the product purchase amount, minus shipping and handling charges incurred. After 30 days, and up to 90 days post purchase, you may contact support@pruvithq.com to return the remaining sellable portion of the product for a full refund on the returned items, minus shipping and handling charges incurred. PRÜVIT PROMOTERS  If within the first 30 days of the original purchase, you are not satisfied with the product, you may contact support@ pruvithq.com to return the unused portion of the product for a full refund, minus shipping and handling charges. Your promoter account will then be subject to 6 months suspension. Between 30 and 90 days, if you are not 100% satisfied with our products or are unable to sell them, you may return them for a refund (only if the product remains sealed and intact.) The refund shall be 70% percent of the original price for all returned product. Any shipping and handling charges incurred will not be refunded.  PROBLEMS WITH SHIPMENTS  If within 30 days of the expected reported delivery date, you do not notify support@pruvithq.com of a problem with the receipt of your order, including but not limited to, failure to receive the product, improper sealing, damaged to the container, quality of the internal product, and/or receipt of wrong product, refunds or exchanges will not be given.  ALL purchases are charged and refunded in U.S. Dollars. All returns, refunds and exchanges will also be refunded or exchanged based upon U.S. Dollars. Prüvit Ventures, Inc. is not responsible for fluctuating exchange rates.

For a shareable infographic, click here: http://media.pruvithq.com/downloads/us/rewards/en/free_product_program.pdf

Keto is short for the Ketogenic diet. The Ketogenic diet focuses on eating a large percentage (60-70%) of fats, a moderate percentage (25-30%) of protein, and a low percentage (5-10%) of carbohydrates. This dietary shift helps the body reach nutritional ketosis, allowing the body to break down fat and create ketones as a source of fuel. When your body is functioning in a state of ketosis, a number of health benefits can occur including fat loss, higher energy levels, and increased mental clarity and focus.

Ketones, B-hydroxybutyrate (BHB), acetoacetate (ACA), and acetone, are molecules made in the liver from the breakdown of fats. This typically only happens when you’re following a very strict high fat and low carbohydrate diet, or fasting. When insulin levels are low and glucagon and ephine levels are relatively normal, fat is released from fat cells and travel to the liver. Here, ketones are produced and used as an alternative to glucose as energy to fuel the body. 

Nutritional ketosis is the process of your body breaking down fat as a source of fuel and creating ketones. Supplementing with exogenous ketones like KETO//OS® introduces ketone bodies into your bloodstream without pushing your body into nutritional ketosis.

What is a ketone?

What are Ketones?

Dr. Andra's Q&A - What are Ketones and Ketosis?

The ketogenic diet recommends eating a large percentage (60-70%) of fats, a moderate percentage (25-30%) of protein, and a low percentage (5-10%) of carbohydrates. A diet like this might include:

• Breakfast
  • Eggs or omelets 
  • Sausage or bacon
  • Avocado (hold the potatoes and toast)

• Lunch
  • Burger with no bun
  • Unwich (sandwich wrapped in lettuce instead of bread)
  • Cobb or Caesar salad (no croutons)

• Dinner
  • Any protein (chicken, fish, steak, etc)
  • Vegetables
  • Kebabs
  • Burrito bowl with no rice or beans
  • Nigiri or Sashimi

Exogenous ketones can be taken multiple times a day depending on the outcome you want to achieve. Follow the specific directions printed on each product for the recommended daily dosage. If you do experience any side effects after introducing exogenous ketones into your diet, consider reducing your daily dose by half and increasing your water consumption. As symptoms subside, slowly return to the full dose.

When first introducing exogenous ketones into your diet, start by taking them in the morning to allow your body to make use of the ketones without the presence of other fuels like sugar. If you want to do a second dose, we recommend taking additional ketones in the afternoon when you start to feel your energy dip, or before you enter a workout to optimize your performance.

Even if you’ve achieved your health goals, like a change in body composition or fat loss, you can still see several other benefits such as post-workout inflammatory benefits, increased energy, focus, and concentration. 

While taking exogenous ketones is safe, it can sometimes leave you dehydrated. That dehydration and potential loss in minerals can lead to fatigue, headaches, and constipation. If you experience these symptoms, make sure you stay well hydrated and consider replacing electrolytes to help mitigate the effects.

It is common to experience digestive upset when introducing new products and ingredients into your system. If you do experience an upset stomach, constipation, or diarrhea, consider reducing your daily dosage by half and increasing your water consumption. As those symptoms subside, slowly return to the full dosage.

To learn about Prüvit's individual products, their benefits, when and how to take them, delicious flavor pairings, and MØRE, check out the full Prüvit Product Guide in your preferred language linked below: 

• EN: https://bit.ly/PruvitProductGuide 
• ES: https://bit.ly/ProductGuide_ES
• DE: https://bit.ly/ProductGuide_DE
• IT: https://bit.ly/ProductGuide_IT

To see what products are available in your market, log into https://cloud.justpruvit.com/, and click Store > Supplement Technologies. 

Information and hacks to get you started with KETO//OS®

Click here to download, or copy and paste the link below:

https://media.pruvithq.com/resources/hackers_guide.pdf

KETO//OS® UNLEASHED

Packed with even MØRE Pure Therapeutic Ketones® and caffeine than KETO//OS® NAT™, our advanced C-MED 100® delivers unrestrained energy and focus. It supports healthy cell function, DNA repair, immune function, and elevates essential amino acids necessary for optimizing body composition. 

Recommended Usage:

Dissolve 1 packet in 12-16oz. of cold water & shake/stir vigorously. Can be taken with or without food.

Novel use = 1 daily serving

Optimal performance = 2 daily servings AM/PM

BETTER//BROTH®

Utilizing the highest quality of natural beef and chicken broth, our formula is fully-loaded with ketones, amino acids, protein, N8 Bioavailability Blend™, C-Med 100® and vitamins B6 and B12, that work together to increase your body’s DNA signaling, allowing muscle growth and improved mobility, as well as improve the appearance of skin and nails, and boost immunity.  

BETTER//BROTH® vs other bone broth

Bone broth has long been seen as a superfood with benefits ranging from immune and gut health, to the promotion of energy and sleep, among other things. BETTER//BROTH® has all these benefits + so much MØRE. In addition to protein and collagen which promotes skin, hair, and connective tissue health, BETTER//BROTH® is also infused with C-Med 100® to repair DNA, and ketones! The presence of ketones allows BETTER//BROTH® to suppress appetite, increase energy and focus, and burn fat. 

Recommended Usage:

Stir one packet of BETTER//BROTH® with 10-12 oz of warm water and sip or spoon. (Do not boil as this affects the efficacy.) 

Novel use = 1 daily serving 

Optimal performance = 2 daily servings AM/PM

Copy and paste the link below for flyer:

https://media.pruvithq.com/resources/better_broth_flyer.pdf

KETO//UP® is the first and only stable free-cell technology, meaning the exogenous ketones don’t have to be bound to salts or minerals in order for your body to absorb and utilize them. Free-cell technology combined with synergistic ingredients can enhance the body's performance. KETO//UP® promotes many advanced benefits of ketosis including cellular regeneration, energy, and longevity while strengthening the immune system and ability to focus. The technology also enables a better mood, more energy, and improved body composition support.

When combined with diet and exercise, KETO//UP® can accelerate fat loss by supporting a healthy metabolism––biohacking the system to use fat for fuel. This technology is scientifically designed to combat metabolic adaptations that contribute to stagnation of fat loss otherwise known as a “plateau.” 

KETO//UP® delivers a healthy dosage of antioxidants responsible for helping clear the body of buildup and oxidative damage; simultaneously, it promotes vascular integrity. It encourages a positive mood and increased blood flow in the body. L-Theanine,  which works to combat the “jitters” one may feel with caffeine is also an active ingredient. L-Theanine also supports enhanced cognitive function and focus, it is neuroprotective, and it combats neurotoxicity in addition to relieving stress, also making this lifestyle drink scientifically proven to stand out among its competitors. 

If those benefits aren’t enough, this super fuel also contains Agmatine Sulfate, which is responsible for enhanced exercise performance and muscle growth (hypertrophy); it improves post-workout recovery; it promotes feelings of well-being, increases blood flow, and activates neuroprotective benefits within the brain. 

BONUS: While most Prüvit technologies allow the body to enter ketosis in 60 minutes, KETO//UP® allows the body to INSTANTLY enter ketosis.

Recommended Use:

Best enjoyed cold, with or without food. 

Novel use = 1 daily serving

Optimal performance = 2 daily servings AM/PM

Product Description

KETO//OS® PRO™ + MCT focuses on delivering high-quality protein packed with fermented, ketogenic amino acids and advanced Medium Chain Triglycerides (MCTS) which help combat the aging process, boost energy, and improve digestion. This Ketogenic protein powder helps initiate muscle growth and prevents muscle breakdown –providing high-quality fuel– perfect for advanced post-workout muscle repair and recovery.

KETO//OS® PRO™ + MCT VS Other Protein Powders

This ketogenic protein powder helps the initiation of muscle growth and helps to prevent muscle breakdown––providing high-quality fuel––perfect for advanced post-workout muscle repair and recovery. KETO//OS® PRO™ utilizes a unique compound, known as C8 MCT, to help combat the aging process by enhancing muscle preservation pathways, boost energy, and improve digestion.

Prüvit strategically designed KETO//OS® PRO™ + MCT as an extremely low-calorie protein beverage to benefit those living a low carbohydrate or ketogenic lifestyle. Unlike other protein powders, KETO//OS® PRO™ + MCT doesn’t spike insulin or glucose levels. Though the beverage is low in calories, it does not lack flavor or benefits. 

Recommended Usage

KETO//OS® PRO™ + MCT is recommended to be taken once per day for novel use, or twice per day AM/PM for optimal performance. The current formulation of KETO//OS® PRO™ + MCT is not intended to be taken as a meal replacement, only as a protein supplement. 

Protein is essential to maintain muscle mass as our bodies age, providing advanced support and longevity. Even if one does not maintain a ketogenic diet or work out, this technology ensures consumers get the protein they need to function at optimum capacity.

Vegan Friendly or Dairy Free?

The current formulation of KETO//OS® PRO™ + MCT does contain dairy and is therefore not vegan friendly. Other dairy and vegan friendly products include KETO//OS® NAT™ and KETO//UP®.