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  • ★ Refund/Return Policy
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  • Account
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  • Resources

Account

Manage Your Account

  • ★ Update SmartShip
  • Delete my account
  • Update My Personal Information
  • Update Shipping Address
  • Referrer/Sponsor Change Request
  • Country Change Request
See all 9 articles

Trouble Logging In

  • ★ Reset password
  • ★ Forgot Username
  • ★ Forgot password

Support Questions

  • What are “Chargebacks”?
  • Can I contact Prüvit by phone?

Orders & Shipping

Order Support

  • ★ 📦 Shipping Updates 📦
  • ★ I am missing an item from my order
  • Payment Review
  • Prüvit Gear Shipping & Returns
  • Sezzle FAQ
  • Liquid KETO//OS NAT Ampule - What is DOM?
See all 13 articles

Tracking Information

  • ★ Where is my order?
  • ★ "Automated Hold" or "Canceled Shipment" on Order Tracking
  • Tracking information not working
  • No tracking information shows in my Order History
  • Tracking information shows "Delivered"

Exchanges & Returns

  • ★ Refund/Return Policy
  • ★ My order was damaged by the carrier
  • Exchange an item from my order
  • Return an item from my order
  • I received the wrong item in my order

Policies

Company

  • Countries
  • Terms
  • Privacy Policy

Compliance

  • What Can I Say

Other

  • California Proposition 65 Info

Rewards

  • Pruvit Affiliate Policies & Procedures
  • Champion Car Bonus Program

Promoters

  • Policies & Procedures (Europe)
  • Income Disclosure Statement
  • Policies & Procedures

Shipping

  • Shipping Policy – Austria
  • Shipping Policy – Belgium
  • Shipping Policy – Bulgaria
  • Shipping Policy – Canada
  • Shipping Policy – Croatia
  • Shipping Policy – Cyprus
See all 38 articles

Australia & New Zealand

  • Policies & Procedures – Australia
  • Policies & Procedures – New Zealand
  • Refund/Return Policy – Australia
  • Refund/Return Policy – New Zealand
  • Privacy Policy – Australia
  • Privacy Policy – New Zealand
See all 10 articles

Asia

  • Refund/Return Policy – Asia

Promoters

Current Promotions

  • ★ PRØChamp Exclusive Lab Tours
  • High Five Club - June - EU/UK
  • High Five Club - June
  • High Five Club (CN/HK/MO/MY/SG)
  • High Five Club - May
  • EVO League Promo
See all 8 articles

Past Promotions

  • Max Out The Holidays Promo
  • EU/UK Exclusive Offer - November/December 2024
  • Catalyst October-November 2024
  • Be A Catalyst Promo September - October 2024
  • Recruiting Roundtable 2024: September – December
  • Recruiting Roundtable August 2024
See all 22 articles

Rewards Program (Commissions)

  • 120 Day Roadmap
  • Commission & Rank Overview
  • Missing a commission payment

eWallet & iPayout

  • ★ Cannot access my Wallet
  • Cash Wallet Coupons
  • Update information for iPayout
  • I need eWallet (iPayout) registration email

Tech Updates

  • Websites
  • Cloud Office
  • Apps

Social Media

  • ★ Social Media Guidelines

COC (R6+)

  • Circle of Champions (R6+)

Prüformance Rewards Program

Taiwan (🇹🇼)

  • ★ Prüformance Rewards Program Guide (🇹🇼)

China, Hong Kong, Macao, Malaysia, Singapore (🇨🇳/🇭🇰/🇲🇴/🇲🇾/🇸🇬)

  • Prüformance Rewards Program Guide Introduction (CN/HK/MO/MY/SG)
  • Section 1: Kick-Off Rewards (CN/HK/MO/MY/SG)
  • Section 2: Gameplay Rewards (CN/HK/MO/MY/SG)
  • Section 3: Leadership Rewards (CN/HK/MO/MY/SG)
  • Section 4: Residual Rewards (CN/HK/MO/MY/SG)
  • Prüformance Rewards Program Guide PDF (CN/HK/MO/MY/SG)

US / CA / AU / NZ / JP 🇺🇸🇨🇦🇦🇺🇳🇿🇯🇵

  • Prüformance Rewards Program Guide Introduction
  • Section 1: Kick-Off Rewards
  • Section 2: Gameplay Rewards
  • Section 3: Leadership Rewards
  • Section 4: Residual Rewards
  • Prüformance Rewards Program Guide (PDF)

Europe 🇪🇺

  • Prüformance Rewards Program Guide Introduction (EU)
  • Section 1: Kick-Off Rewards (EU)
  • Section 2: Gameplay Rewards (EU)
  • Section 3: Leadership Rewards (EU)
  • Section 4: Residual Rewards (EU)

Great Britain 🇬🇧

  • Prüformance Rewards Program Guide Introduction (UK)
  • Section 1: Kick-Off Rewards (UK)
  • Section 2: Gameplay Rewards (UK)
  • Section 3: Leadership Rewards (UK)
  • Section 4: Residual Rewards (UK)

Resources

Products

  • ★ Nat20 Variety Pack
  • ★ I-Fast Transformation System
  • KTONE Mist
  • 10 DAY CHALLENGE
  • KETO REBOOT® SYSTEM
  • KETO//OS NAT®
See all 27 articles

Product Menus

  • Product Menu (US)
  • Product Menu (Canada)
  • Product Menu (Australia)
  • Product Menu (New Zealand)
  • Product Menu (Mexico)
  • Product Menu (Great Britain)
See all 24 articles

Forms

  • Third Party Website Approval Request Form
  • Event Approval Request Form
  • Facebook Group Approval Request Form
  • Champion Car Bonus CCB – Request Form

Marketing

  • ★ VIP Club 2024 Transition
  • ★ VIP Club 2024 FAQ
  • 3 For Free Program 2024 FAQ
  • NAT Daily Schedule
  • Prüvit Logo
  • Prüvit Product Guide

Guides

  • Nat20 Go Guide
  • Prüvit Gear FAQ's
  • Using The Placement Lounge
  • Support Hack Sheet for our Promoting Prüvers
  • Support Hack Sheet for our Raving Fans
  • Hosting an Event or Keto Life Party
See all 10 articles

Tools

  • Technology FB Live
  • Opportunity FB Live
  • Drink Ketones Daily Facebook Group
  • Prüvit TV
  • Websites, analytics & settings
  • Prüvit Every Day App
See all 7 articles

Events & Tickets

  • EPIK 2025
  • How do I assign a ticket to someone else?
  • How do I register my ticket?
  • How do I purchase tickets?

Training

  • Challenges (Educational)

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