Processing Notifications
Customers will receive communication approximately 48 hours before their SmartShip processes, including their expected processing date.
Editing Your SmartShip
You can currently:
* Change products/flavors
* Cancel your SmartShip
(If you experience issues, please contact support.
Adjusting Your SmartShip Processing Date
The ability to manually change your processing date is still being developed. If you need to adjust your date, please submit a support ticket at support@pruvithq.com.
SmartShips Using Points
* You will receive a 48-hour notice to review and make any final edits
* The points usage limit is 350 points per monthly SmartShip order.
If you have any questions or need assistance, please reach out to support(support@pruvithq.com) — we’re here to help and appreciate your patience as we continue improving your experience.
Article is closed for comments.