VIP Club 2024 FAQ

Program Overview

What is it?

Set up and maintain a SmartShip to join the VIP Club.

What do I get?

• Get 15% off every day and VIP Vault technologies if you set up a SmartShip when you place your order. Then get 25% off future orders as long as you maintain your SmartShip.
• Unlock the VIP Vault and access exclusive flavors and technologies.
• Access to the new 3 for Free program
• Access to the new Affiliate Program 

Frequently Asked Questions

Do 3FF points expire?

Yes, unused points will expire 90 days after their issue date.

How do I spend my 3FF points?

Any available 3FF Points will be automatically applied to your SmartShip order. 

Can I use my points towards taxes, shipping, and other fees?

No, Points can only be redeemed towards the subtotal value of selected products, excluding tax, shipping, and other fees.

When do I start getting 25% off?

NEW in 2025!
The VIP+ 25% discount commences AFTER your initial order has been processed as long as you have an active SmartShip set up.
For example, if your initial order processes on August 12 AND you set up a SmartShip, then on August 13 you could place an everyday order with 25% off.
If you cancel your future SmartShip order, you do not qualify for the 25% discount unless you place another order and set up another SmartShip.

How does this affect New Personal Qualifying Volume (NPQV)?

NPQV works the exact same way. 

The QV from one-time orders placed during the first 30 days of new personally enrolled Customers, Affiliates and Promoters AND/OR volume from the 1st SS processed. The 30 days starts with their first order, setting up their first SmartShip or with customers placing their first order (or SS order) in the last 12+ months. When a Customer upgrades to a Promoter, this triggers a new 30 day period where such orders will be included in NPQV. Previous promoters who have not been a promoter in 12+ months can count for NPQV again when they place a new promoter order. Used only as a qualifier for certain bonuses.

Can I use points even if I'm not a VIP Club member?

No, 3FF points are only available to use on SmartShip orders. And as long as you have a SmartShip order set, you’re a VIP Club member. If you pause your SmartShip for a period of time, your points will be waiting for you (until they expire) when you resume your SmartShip.